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Hi,

This is Anusha from HSK hope you are having a great day. I have found a perfect requirement matching your job profile,  please find the job description below and let me know your response with your updated copy of resume.

Locals from VA candidates only with DL Copy NO GC’s

Role: VDOT Business Analyst with Change Management (ServiceNow)

Location: Richmond, VA (Hybrid)
Duration: 12 Months
Position: 1(2)

Exp : 10 +

Client: Commonwealth of Virginia – VDOT

Hybrid and Local

Job Description:

Description:
Process Normal, Standard, Emergency, RFCs by working with ITD Developers, DBAs/SE, Managers and executives regarding Change Management process. Monitoring the End to End CM process to assess, control and track RFCs. Provide user support to Change Management Tool Users by creating training plans, requirements, knowledge transfer, and other CM system changes. Provide support for the Ivanti Upgrade Projects. Write and manage diverse documentation: presentations, impact analysis, implementation plans, training plans, policies and procedures, traceability and RACI documents, user manuals, risk assessments, communication, release management, and other on-demand documentation. Create and Manage Communication Distribution. Facilitate change announcements, gather reporting metrics and create BI reports, create and manage Change flowcharts and process maps to illustrate the CM end-to-end processes. Assist with the management of the Configuration Management Database (CMDB) including facilitating audits.

Required Skills

Thanks and Regards