Urgent Role :: Interested candidates kindly fill the skill Matrix and revert!!!
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Required Skills |
Rating out of 5 |
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1. Genesys Engage |
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2. CTI Genesys |
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3. Core Java |
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4. Genesys Inbound Voice |
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Role name: Technical Lead
Branch | City | Location: TCS – Atlanta,GA || ALPHARETTA, GA
Role Description:
Design and implement cloud-based contact center solutions using Genesys Cloud platform
Experience in working with Contact Centre applications and associated integrations
Competencies: Genesys Engage, CTI Genesys, Core Java, Genesys Inbound Voice
Experience (Years): 8-10
Essential Skills:
Experience on IVR ( Interactive Voice Response)Development experience using C#/Java Experience on Genesys Composer
Experience in Interaction Routing and Designer (IRD)
Experience in Interaction Workspace (IW)5+ years experience working as a Genesys developer
Experience on working with CI/CD4+ years working with Genesys Cloud objects and Architect flows
Ability to identify opportunities to automate / streamline where applicable in overall solution
Desirable Skills:
REST APIs, Salesforce, Genesys On-prem systems, SQL server, data table configurations using Genesys cloud