Blog

Role name:

Analyst

Role Description:

Partner with Customer Zero Product Manager and Product Analyst to provide day-to day tactical objectives? Provide insights and contribute to the team?s strategic direction.? Help expand Customer Zero use cases to ensure alignment with Product, Sales andEngineering for new and existing features? Address internal customer tickets and issues using ServiceNow and knowledge ofAcrobat Sign and Acrobat Services, looping in supporting teams where needed.? Document and track customer feature requests & feedback and present or relay tointernal teams in a professional manner? Prepare Executive-ready presentations and communications? Lead key internal customer meetings, often with Senior leaders in attendance? Provide subject matter expertise and act as an internal consultant/evangelist forAcrobat Sign, Acrobat Services APIs, and Acrobat AI Assistant? Partner with and knowledge share across our internal customers and partners? Document use cases and share with the field? Assist with POCs and use case implementations that involve APIs, HTML, JSON, andmore.? Create and run reports on internal usage? Help manage the internal accounts, assist with user and admin training, userprovisioning and other admin tasks

Competencies:

Adobe Technology

Experience (Years):

4-6

Essential Skills:

Demonstrated expertise with Acrobat Sign, including understanding its features,capabilities, use cases, and integration possibilities? Experience in configuring and using Acrobat Sign for document workflows? Experience architecting API-based workflows that integrate Enterprise Tech Stacks? A curious self-starter who is inventive and able to work on projects with minimalmentorship? Outstanding problem solving and analytical skills, including the ability to build clearobservations, analysis, and conclusions based on customer interviews and data? Ability to work in a global environment and work remotely with distributed teams? Skilled in multi-tasking and prioritizing across multiple projects at the same time? Strong attention to detail, especially hands-on in all the work you?re doing? Ability to communicate sophisticated ideas both verbally and in writing? Experience with Jira, HTML, JavaScript, JSON, and APIs

Desirable Skills:

Demonstrated expertise with Acrobat Sign, including understanding its features,capabilities, use cases, and integration possibilities? Experience in configuring and using Acrobat Sign for document workflows? Experience architecting API-based workflows that integrate Enterprise Tech Stacks? A curious self-starter who is inventive and able to work on projects with minimalmentorship? Outstanding problem solving and analytical skills, including the ability to build clearobservations, analysis, and conclusions based on customer interviews and data? Ability to work in a global environment and work remotely with distributed teams? Skilled in multi-tasking and prioritizing across multiple projects at the same time? Strong attention to detail, especially hands-on in all the work you?re doing? Ability to communicate sophisticated ideas both verbally and in writing? Experience with Jira, HTML, JavaScript, JSON, and APIs

TCS Placed Candidate  Name

TCS BA Id

DOB

TCS Reporting Manager's name