Urgent requirement for Technical Support Specialist with iManage SaaS Cloud (Legal IT Systems)– Cary NC (Onside)

 

NOTE: PP, DL,Visa, I94 and TH Must

H1B/USC

Hi

 

My name is Deepak Rajput and I represent Teamware Solutions Inc. I came across the below  job opportunity. Kindly go through the job details and let me know. If you would be interested.

 

Role:- Technical Support Specialist with iManage SaaS Cloud (Legal IT Systems)

 

Location: Cary NC (Onside)

Client: TCS/End Client-Confidential 

 

Duration: 12+ Months

 

Need Profile: 10+ Years (Please Don’t Share profile below 9+ years)

 

Visa : H1B/USC only/ Passport Number Must for H1B

Job Description:-

 

This role supports our products for Legal Affairs LOB within Corporate Systems/Controls IT
• Provide day to day technical support and issue resolution for Legal users of iManage SaaS Cloud document management platform.
Required Skills/Knowledge
• Bachelor's or Master's Degree in Information Technology or related field
• 5+ years of experience working in Technical Support/Networking Environments.
• Good written and verbal communication skills, with the ability to present technical details to both technical and non-technical audiences.
• Ability to collaborate and assist business clients to diagnose and resolve issues.
Preferred:
• Experience in iManage products or similar legal document management SaaS Cloud software platform
• Experience or knowledge of the Agile Delivery Model
(ADM)
• Knowledge of DevOps and Agile practices
• Ability to work independently and as part of remote teams.
• Experience in supporting deployments and production incidents, leveraged Service Now or similar platform.
• Experience scripting for/working with Microsoft System
Center Configuration Manager (SCCM)
• PowerShell scripting or similar, reporting on vendor specific platforms
• Strong communication skills
• MetLife US office location (Cary)

 

Must Share These Details Before RTR

 

Please provide below details for the Any Ex candidate they have already placed to TCS client in last 05 Years.

 

TCS Placed Candidate  Name

TCS BA Id

DOB

Reporting Manager's name of TCS

 

 

 

 

 

 

Thanks & Regards 

Deepak Rajput | Technical Recruiter 

Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd

2838 E. Long Lake Road Suite 210, Troy, MI 48085


Contact No – 917-993-6170, +91 89828 12503

Email – [email protected]

www.teamwaresolutions.net

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