Urgent Reqmt – ServiceNow developer with HAM – Remote

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Here’s the job description for the ServiceNow Developer position

Position: ServiceNow Developer

Job Location: Remote (PST Hours)

Job Summary:

We are seeking an experienced ServiceNow Developer with over 5 years of expertise in designing, developing, and implementing ServiceNow solutions. The ideal candidate will leverage ServiceNow’s out-of-the-box capabilities to provide process-driven solutions that meet business needs. Strong communication skills, self-starting attitude, and proficiency in core ServiceNow modules, including ITSM, ITOM, HAM, Service Portal, and Catalogs, are essential. ServiceNow CSA and CAD certifications are required.

Key Responsibilities:

  • Collaborate with stakeholders to translate high-level business requirements into functional ServiceNow solutions.
  • Design, develop, and implement solutions using ServiceNow’s out-of-the-box features, minimizing custom coding.
  • Deliver process-driven solutions that improve efficiency and meet organizational goals.
  • Work on ServiceNow Core, ITSM (Incident, Problem, Change), ITOM (CMDB, Discovery), and HAM (Hardware Asset Management) modules.
  • Develop and customize Service Portals and Catalogs, including Service Catalog, Record Producers, and Order Guides.
  • Write and maintain JavaScript code for customizations, including business rules, client scripts, UI actions, and script includes.
  • Oversee the end-to-end development lifecycle within the ServiceNow platform.
  • Troubleshoot and resolve issues with workflows, integrations, and performance.
  • Implement best practices in ServiceNow development to ensure system stability and scalability.
  • Collaborate with cross-functional teams for continuous improvement of ServiceNow processes.
  • Participate in ServiceNow upgrades and patching to ensure all environments are functioning smoothly.
  • Maintain comprehensive documentation of all processes, configurations, and customizations.
  • Stay informed on the latest ServiceNow releases and new features.

Mandatory Skills:

  • 5+ years of hands-on experience in ServiceNow development and administration.
  • Proven track record of providing process-driven solutions using the ServiceNow platform.
  • Strong understanding of Core ServiceNow modules (ITSM, ITOM, HAM).
  • Experience with Service Portals and Catalog development.
  • Proficiency in JavaScript for developing customizations and workflows in ServiceNow.
  • Self-starter with the ability to manage tasks independently and own projects.
  • Excellent verbal and written communication skills, with the ability to interact with technical and non-technical stakeholders.
  • ServiceNow CSA (Certified System Administrator) and CAD (Certified Application Developer) certifications are required.
  • Experience with ServiceNow integrations (REST, SOAP) and data imports.
  • Familiarity with Flow Designer, Orchestration, and Automated Test Framework (ATF).
  • Experience with DevOps and CI/CD pipeline integration in ServiceNow.

Regards

[email protected]

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