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Hi All
Please share the updated profile to [email protected]
NICE CXOne Developer
Client: Gusto
Remote
Job Description:
As a NICE CXOne Developer, you will be responsible for designing, developing, and implementing solutions within the NICE CXOne platform. You will work closely with cross-functional teams to enhance our customer experience capabilities, ensure system integration, and optimize performance. The ideal candidate has a strong background in contact center technologies, a deep understanding of NICE CXOne, and a passion for improving customer interactions.
Key Responsibilities:
• Design, develop, and implement custom solutions within the NICE CXOne platform.
• Collaborate with business analysts, project managers, and other stakeholders to gather and define requirements.
• Integrate NICE CXOne with other systems and applications to ensure seamless data flow and functionality.
• Develop and maintain scripts, workflows, and automation processes to optimize contact center operations.
• Troubleshoot and resolve issues related to the NICE CXOne platform.
• Monitor system performance and implement improvements to enhance reliability and efficiency.
• Provide technical support and training to end-users and internal teams.
• Stay updated with the latest industry trends and NICE CXOne platform updates.
Regards
[email protected]
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