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Hello,

This is Pradeep from iTech US. We have a position for our client.

Billing Manager or Billing Director

Chicago, IL (Day One Onsite) 

12 Months

EXPERIENCE (MUST NOTE REQUIRED OR PREFERRED):

•           5-8 years relevant experience – Required

•           Professional service industry experience – Required

•           Previous project or team management experience – Required

LEADERSHIP SKILLS (MUST NOTE REQUIRED OR PREFERRED):

•           Outstanding interpersonal skills: the ability to communicate effectively with partners and other key firm stakeholders, to lead through influence rather than control, and to create consensus-based support for business strategies and decisions – Required

•           Dynamic energy level, an unquestioned work ethic, willingness to “roll up your sleeves,” and work closely in a collaborative environment with team members – Required

•           Superior presentation, written, and verbal communication skills; the ability to interact credibly and diplomatically with all levels in an organization – tailoring communications effectively for different groups and stakeholders – Required

•           Superior business acumen, comprehensive knowledge of accounting principles and practices, strong analytic capabilities, sound judgment, and precise attention to detail – Required

Previous leadership experience – Required:

•           Job Summary (3–4 sentences summarizing the primary purpose of the position)

•           The Billing Manager provides leadership and oversight of the Firm’s billing function for their respective line of business focus area(s). The position is responsible for ensuring the most effective and efficient policies, procedures, and systems are in place to facilitate timely and accurate billing and invoice processing and ensuring the firm meets billing goals. This position assists their billing team members in resolving complex billing issues and trains billing team and external client servers on the billing system, process, procedures, and Firm billing best practices. The ideal candidate will possess exceptional organizational and leadership skills, along with a keen eye for detail to drive operational excellence.

•           Essential Duties (Required duties employees must accomplish, and performance is measured)

•           MUST Include % of time, should equal 100% in total

•           Manage the monthly and annual billing process for respective line of business focus area(s) ensuring billing goals are achieved.

•           Responsible for coordinating and organizing schedules, processes, and procedures for the timely billing of the firm’s services.

•           Develop and implement strategies and best practices to streamline billing workflows and improve accuracy.

•           Meet with key stakeholders, ensuring compliance to standard billing practices, resolving complex billing issues/questions, and education of primary billers, functional leads and operational leaders for respective focus area.

•           Understand and be able to articulate the impact/effects of all financial concepts related to billing as well as impact to the firm’s standardized reporting.

•           Analyze billing reports and data to identify discrepancies, resolving issues promptly and effectively.

•           Independently investigate complex billing issues and billing adjustments to ensure revenue impact accuracy.

•           Address client billing inquiries and resolve disputes, delivering exceptional service and fostering positive relationships.

•           Present and report regular reports on billing performance, financial outcomes, and areas for process improvement.

•           In collaboration with the Billing Director, cultivate seamless and highly effective working relationships, interoperability, and lines of communication with the Firm’s Primary Billers and Functional leads, applicable line of business leaders, cross functional stakeholders, and finance. % of Time (Average): 70%

•           Managerial duties include connecting with team members regularly, driving performance and ongoing development of skills.

•           Duties include but are not limited to:

•           Ongoing performance management (goal setting, feedback, performance assessment)

•           Skills development (experience, exposure, education) – Supports employees with the development of knowledge, skills, and abilities by working to help gain exposure through on-the-job experiences, alignment of work, learning opportunities and connectivity to others.

•           Utilization/productivity – works with employee to monitor personal metrics, help align to LOB and firm expectations and monitor for issues or gaps.

•           Long-term career coaching and development % of Time (Average): 25%

•           Other duties as assigned % of Time (Average): 5%

Pradeep Kumar

iTech US, Inc