Hi,
We have an exciting job opportunity for you, please find below the JD.
H1B with PP number
Title: ServiceNow ITSM Developer
Location: Los Angeles, CA(REMOTE)
Duration: 12 Months with possible extension.
ServiceNow ITSM certificate mandatary
Experience & Skills and Abilities:
Title: ServiceNow ITSM Developer
Location: Remote
Duration: 12 months
Desired Qualifications
* Extensive knowledge of JavaScript
* Familiarity with UI, SQL, HTML and CSS
* Knowledge of XML and structural programming concepts
* Knowledge of ITIL processes
* Experience in developing ServiceNow report
* Experience in ServiceNow Playbook development
* Experience in inbound and outbound data exchange development between ServiceNow and other systems via API (REST and SOAP)
* Familiar with Remedy ITSM, Microsoft PowerBI, ServiceNow CSM, ServiceNow NowAssist is preferable
Scope of Services
* Develop ServiceNow ITSM technical implementation and migration plan
* Install, configure and customize the ServiceNow ITSM platform (business rules, UI policies, workflow, playbook, table…etc) to align with requirements
* Migrate configurations, user access, service requests, incident, workorder, change requests from an existing system to ServiceNow ITSM
* Configure integrations between ServiceNow and other systems to enable seamless communication and data exchange using APIs and data load
* Create reports for ITSM data in ServiceNow and Microsoft PowerBI
* Review current LAUSD ServiceNow CSM setup and assist with troubleshooting issues
* Analyzes system performance and adjusts various tuning parameters or code for best performance
* Performs unit test, UAT, stress test scenarios with technical staff
* Implement on-going enhancements requests
Thanks and Regards
Nagender Rawat
Sr. Technical Recruiter | Evolve ESolutions LLC
EMAIL: rawat@evolveesolutions.com
WEB: www.evolveesolutions.com
LinkedIn: https://www.linkedin.com/in/nagenderrawat/
Org LinkedIn: https://www.linkedin.com/company/evolveesolutions
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