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Experience: 10+ Years

Visa: H1B

PP Number is Mandatory

Must have been:

·       Nexthink

Client looking for Program Manager not Project Manager.

Hi,

My name is Shubham Chauhan and I’m a Sr. Technical Recruiter at Diverse Lynx. We provide IT Consulting Services to our customers’ immediate and long-term resource needs.

Role: Program Manager (Nexthink)

Location: Plano, Texas (Onsite)

Duration: Contract

Job Description:

·         Proficiency in design build and implement Nexthink.

·         Create HLD and LLD documents for Nexthink implementation. 

·         Good understanding of process to identify use cases analyzing the environment and implement in Nexthink.

·         Identify area of automation for issues being reported.

·         Good hands on experience on Windows 10 support and proficiency in issues that could be seen in an end user environment.

·         Understand how various components works in end user environment – Antivirus, malware protection, desktop deployment, software distribution, client server applications, network environment etc.

·         Should have hands on experience in troubleshooting windows 7/windows 10 clients for issues and understand the architecture of Windows clients. 

Excellent communication and interpersonal skills 

·         Excellent written skill. 

·         Customer facing and articulation skills.

·         Good analytical skills and troubleshooting skills. 

·         Reporting and technical documentation as needed.