Hello Partners,
Position: Mobile Device Helpdesk Specialist
Client: Maryland Transit Administration
Location: 6 Saint Paul Street, Baltimore, MD 21202
Duration: Until February 2026
Interview mode: Virtual
Duties and Responsibilities:
- Responsible for managing all Wireless Accounts including, but not limited to, equipment, activations/changes to data plan, and User Acknowledgement forms for all end users
- Responsible for activating new user accounts and performing initial setup for email, calendar, contacts, etc.
- Responsible for maintaining all wireless databases, inventories, audits, supplies, accessories, Employee Acknowledgement forms, and adhering to all related State policies and procedures
- Responsible for processing and distributing all end users wireless invoicing and personal usage summary
- Hold quarterly inventory meetings to fully review and reconcile outstanding invoice processing issues, TSR queue, User Acknowledgement forms, and other processes assigned
- Coordinate with Leadership and Telecommunications vendors quarterly to review new products, rate plans, and eligible upgrades
- Provide technical assistance for all wireless equipment
- Other job-related duties as assigned
Minimum Qualifications: Three years of experience in the following technical areas.
- Android/IOS, MDM Mobile Device Manager, asset management, Office 365, Microsoft Outlook 2003, McAfee virus scan, LAN Desk, Adobe Acrobat, Cisco VPN software and imaging software.
- Service desk software (opening, documenting, closing, follow up on service calls).
Please attach with DL& Visa copy
Submission process format
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Middle Name |
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Last Name |
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Contact Number |
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Email Address |
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Skype Id / Zoom ID |
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Available Start Date |
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Best time to call you in Working hours |
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Your preferred Interview time Slot |
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Work Authorization |
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Visa expire date |
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Highest Qualification |
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Year of Passing |
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University |
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Comfortable working on Dayone onsite role Yes / No :- |
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Last 4 Digits of SSN |
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Total Years of Experience |
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Total U.S.A. Years of Experience |
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Current Location |
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Willing to Relocate (Yes/No) |
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Passport Number |
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Pay Rate (W2/1099/C2C) |
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Profile Sourced from Vendor/Partner company |
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is Consultant on there W2/1099/H1b |
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Thanks & Regards,
Revanth Yadav Parvathi
Senior Technical Recruiter
Sun-it solutions inc
13241 Bartram Park Blvd,Unit 1609,
Jacksonville, Florida 32258.
Email: [email protected]
Contact: : +1 904-257-4466
https://www.sun-itsolutions.com/
An E Verify Company
“US Citizens and Green Card Holders are also encouraged to apply”
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