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Role: Application Support Engineer with expertise in Kibana scripting,
Client: Verizon
Location: Irving, TX 5 days onsite
Job Description
We are seeking an Application Support Engineer with expertise in Kibana scripting, Oracle PL/SQL, and database-driven customer experience applications. The candidate will manage, troubleshoot, and enhance application support processes while ensuring seamless database operations for customer-facing solutions.
Key Responsibilities:
Application Support: Monitor and maintain customer experience applications, resolving issues promptly to ensure high availability.
Troubleshooting: Analyze and fix application issues, collaborating with development and QA teams as needed.
Database Management: Write and optimize PL/SQL scripts for performance tuning and data integrity.
Kibana Scripting: Create and maintain Kibana scripts for log analysis, visualization, and troubleshooting.
Incident Management: Manage and document incident resolution processes while implementing preventive measures.
Collaboration: Work with cross-functional teams to support enhancements and new features.
Reporting: Generate reports on system performance and support metrics.
Troubleshooting: Analyze and fix application issues, collaborating with development and QA teams as needed.
Database Management: Write and optimize PL/SQL scripts for performance tuning and data integrity.
Kibana Scripting: Create and maintain Kibana scripts for log analysis, visualization, and troubleshooting.
Incident Management: Manage and document incident resolution processes while implementing preventive measures.
Collaboration: Work with cross-functional teams to support enhancements and new features.
Reporting: Generate reports on system performance and support metrics.
Required Skills and Qualifications:
Experience: 8+ years in application support, with exposure to customer-facing databases.
Technical Skills:
Proficiency in Oracle PL/SQL and database optimization.
Hands-on experience with Kibana scripting for data analysis and monitoring.
Knowledge of SQL query optimization and database troubleshooting.
Soft Skills: Strong problem-solving, communication, and organizational skills.
Tools: Familiarity with ITIL frameworks, ticketing systems, and performance monitoring tools.
Hands-on experience with Kibana scripting for data analysis and monitoring.
Knowledge of SQL query optimization and database troubleshooting.
Soft Skills: Strong problem-solving, communication, and organizational skills.
Tools: Familiarity with ITIL frameworks, ticketing systems, and performance monitoring tools.
Preferred Qualifications:
Experience with other scripting languages (Python, Shell) is a plus.
Familiarity with CRM tools or customer experience applications.
Understanding of cloud-based database services.
Familiarity with CRM tools or customer experience applications.
Understanding of cloud-based database services.
Please attach with DL& Visa copy
Submission process format
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Last Name |
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Contact Number |
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Email Address |
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Skype Id / Zoom ID |
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Available Start Date |
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Best time to call you in Working hours |
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Your preferred Interview time Slot |
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Work Authorization |
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Visa expire date |
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Highest Qualification |
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Year of Passing |
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University |
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Comfortable working on Dayone onsite role Yes / No :- |
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Last 4 Digits of SSN |
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Total Years of Experience |
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Total U.S.A. Years of Experience |
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Current Location |
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Willing to Relocate (Yes/No) |
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Passport Number |
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Pay Rate (W2/1099/C2C) |
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Profile Sourced from Vendor/Partner company |
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is Consultant on there W2/1099/H1b |
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