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More Info for Email Admins | |||||||||||||||||
Status code: 550 5.1.10
This error occurs because the sender sent a message to an email address hosted by Office 365 but the address is incorrect or doesn’t exist at the destination domain. The error is reported by the recipient domain’s email server, but most often it must be fixed by the person who sent the message. If the steps in the How to Fix It section above don’t fix the problem, and you’re the email admin for the recipient, try one or more of the following: The email address exists and is correct – Confirm that the recipient address exists, is correct, and is accepting messages. Synchronize your directories – If you have a hybrid environment and are using directory synchronization make sure the recipient’s email address is synced correctly in both Office 365 and in your on-premises directory. Errant forwarding rule – Check for forwarding rules that aren’t behaving as expected. Forwarding can be set up by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature. Recipient has a valid license – Make sure the recipient has an Office 365 license assigned to them. The recipient’s email admin can use the Office 365 admin center to assign a license (Users > Active Users > select the recipient > Assigned License > Edit). Mail flow settings and MX records are not correct – Misconfigured mail flow or MX record settings can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly. For more information and additional tips to fix this issue, see Fix email delivery issues for error code 5.1.10 in Office 365. |
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HOP | TIME (UTC) | FROM | TO | WITH | RELAY TIME |
1 | 2/26/2025 3:18:33 PM |
mail-ej1-x631.google.com | SMTP | 21 sec | |
2 | 2/26/2025 3:18:33 PM |
mail-ej1-x631.google.com | PN2PEPF0000018E.mail.protection.outlook.com | Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) | * |
3 | 2/26/2025 3:18:34 PM |
PN2PEPF0000018E.INDPRD01.PROD.OUTLOOK.COM | PN1PEPF000067F9.outlook.office365.com | Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) | 1 sec |
4 | 2/26/2025 3:18:34 PM |
PN1PEPF000067F9.INDPRD01.PROD.OUTLOOK.COM | PN0P287MB2002.INDP287.PROD.OUTLOOK.COM | Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) | * |
Original Message Headers
Received: from PN1PEPF000067F9.INDPRD01.PROD.OUTLOOK.COM (2603:1096:c04::30) by PN0P287MB2002.INDP287.PROD.OUTLOOK.COM (2603:1096:c01:1bb::5) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8466.22; Wed, 26 Feb 2025 15:18:34 +0000 Received: from PN2PEPF0000018E.INDPRD01.PROD.OUTLOOK.COM (2a01:111:f403:cc2d::2) by PN1PEPF000067F9.outlook.office365.com (2603:1046:a00:d::3) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8489.19 via Frontend Transport; Wed, 26 Feb 2025 15:18:34 +0000 Authentication-Results: spf=pass (sender IP is 2a00:1450:4864:20::631) smtp.mailfrom=gmail.com; dkim=pass (signature was verified) header.d=gmail.com;dmarc=pass action=none header.from=gmail.com; Received-SPF: Pass (protection.outlook.com: domain of gmail.com designates 2a00:1450:4864:20::631 as permitted sender) receiver=protection.outlook.com; client-ip=2a00:1450:4864:20::631; helo=mail-ej1-x631.google.com; pr=C Received: from mail-ej1-x631.google.com (2a00:1450:4864:20::631) by PN2PEPF0000018E.mail.protection.outlook.com (2603:1096:c04::1055) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.20.8489.16 via Frontend Transport; Wed, 26 Feb 2025 15:18:33 +0000 Received: by mail-ej1-x631.google.com with SMTP id a640c23a62f3a-abb81285d33so213261366b.0 for <[email protected]>; Wed, 26 Feb 2025 07:18:33 -0800 (PST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20230601; t=1740583111; x=1741187911; darn=skill-bird.com; h=to:subject:message-id:date:from:mime-version:from:to:cc:subject :date:message-id:reply-to; bh=2zzGkkEWY216FWaHfPQUe+fX0P1HmKgVnNzdB8SRd0w=; b=O0iU+HO3nMxqa3z+uES6N4zWCbhZoZSGahy6HGc6k94e/PO5QfKrvjz24tTjzxLwOm tb8DNejzPuCHG7Is0XPJ2YQOj++ufpbOrsTfxPwdIOjnyWYu6qXva8WAipXxuitGDMyt NUcLcXqdi895+xHx/inuJ5N8crlwwS5EV8BEhHQLtaDc65Rgbf9TKFQaij5nIzwzMA1J ydsUGxfh0ICWEZpt2/4VLpKWNfE+B90AJAOqQZk7QSFyIyluRVfPTeiF+NYRVlzx9RvD ZPWCw3n2U7VOXNw/jU0/yqdi6N6mDgISDqzeIRtxTS3LP5shcqtvFjoVbneuVWNWVFNY vlww== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20230601; t=1740583111; x=1741187911; h=to:subject:message-id:date:from:mime-version:x-gm-message-state :from:to:cc:subject:date:message-id:reply-to; bh=2zzGkkEWY216FWaHfPQUe+fX0P1HmKgVnNzdB8SRd0w=; b=osE4Kwf4CAnXqxyhR25oLzH8b2XBtIqAcYwTJbArrEEfv9t2uyaZbxg2JmkC/EPBBF XVXqHbbN0G0GCgGsGt5fMr+I53WoVvuyzT3pSi2lIQ3X6tfRnvXw3CwfM55bQwURhZy5 AVo9cWSYZAy6z3rKX4qUOMWYLdzbZeiYgitLj6uVUAmz5pqMadYewSUB6eSG2Yq7lE27 nddqwQcQkiptb+OvCBzgn3lgCEkrO2Hw8YZgUne+7wMQ33LunV7bAwRjTLaIA4kuk9/n Q3x+cx1nRn6QIkh3lwvJpxlvTLxLAtMWGgCOI5rIF2mQmu08tJeM+WXFLcYYSmUC+yZC sEiw== X-Forwarded-Encrypted: i=1; AJvYcCXO5nb2DwyEcc2SQiacvo5wRDHQRuA2lkSmwZq1KpExGFFheA+0N3iE3DO+yh49w3ugP9HyGqE=@skill-bird.com X-Gm-Message-State: AOJu0YxRGT111hKznT+f4cjY8oiKcA62wENIon+TmlDGljJxKQTL0IB5 US/ZvBMc2V6dn9kS84r8m+a9+y6Zu1l/pLCGUKcuJox2RhiOyi6tkQHYeWAM84bQmEBrPuHRjxR HlltRdJ0SAssTOQNZskCGp9Ypp5Y= X-Gm-Gg: ASbGncthTrUrJyEiBa02VLAEED/erVocJUpEWrIuKZgn4SDXwusVI77L6cpYqkLvOzc zBmrKTZwMartCieOqCRQ09pwXLQduow/LNDtWPqQWyxgddnWL/6pa4iACbpmZ7aFP1OfI9wghi8 OYu+bHWF6zEIVBoE4ueInSZpE06mP/TsjFkZ1Ee3zw8t8= X-Google-Smtp-Source: AGHT+IGoQT688+SpwAtODqOYM3haiYoCOFtvikmM+W/BtcYochCFY6EtREkx/7m0eIg65yiN03ctW8xy4RBA+MzdQ+8= X-Received: by 2002:a17:907:7715:b0:ab7:c4db:a044 with SMTP id a640c23a62f3a-abc099b7f4dmr2125857666b.8.1740583109152; Wed, 26 Feb 2025 07:18:29 -0800 (PST) MIME-Version: 1.0 From: Ram Krishna <[email protected]> Date: Wed, 26 Feb 2025 20:48:12 +0530 X-Gm-Features: AQ5f1JqkgNXo_cXrS-kpSN4ioQFZuNHOw--h7XxCNukD9Ac9vHF6VKqOrM0d9Yc Message-ID: <CAB0qQCd4KGKSoducTsddbUW5FWijaByHa16dEH0N5ybf=rzaoA@mail.gmail.com> Subject: Available Candidates for New Projects To: [email protected] Content-Type: multipart/mixed; boundary="000000000000ec9e4d062f0d153e" BCC: [email protected] Return-Path: [email protected] X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: b6bcf44e-61e5-48cd-833d-9d047bd97cbd:0 X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: PN2PEPF0000018E:EE_|PN0P287MB2002:EE_ X-MS-Office365-Filtering-Correlation-Id: e6a43581-8563-4091-11b1-08dd5678d605