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Role: Technology Analyst – Technical Content Specialist

Location: Remote

Contract

Work Description:

COMMUNICATIONS ANALYST – Conducts communications analysis (audiences, impacts, vehicles), communication strategies, communication plans, and uses strong business writing skills to develop written content and graphics to communicate organizational changes and stories effectively across large internal audiences at all levels. This role will have a bigger emphasis on developing communications content and building/maintaining a communication plan. The person selected will work on a team of mostly State Farm employees with communications and Organizational Change Management (OCM) skills and be primarily assigned to help our Information Security Governance product suite (not professional communicators / OCM analysts) communicate effectively for a variety of impactful organizational changes impacting thousands of stakeholders across numerous departments. While the role is focused on communications working with individual leaders and product teams, OCM and graphics skills would be a huge plus.

Business Knowledge:

Strategic communications discipline (i.e. analysis, strategy, plans, content development) and the ability to navigate corporate environments/culture. All other business topics can be learned/provided on the job through subject matter resources that will partner with this individual for strategy, plans, and content development.

Technical Skills:

Knowledge of common tools needed for communications such as Word, Outlook, and PowerPoint. Bonus tools/skills may include things like Canva/Publisher/Adobe Illustrator for graphics creation, although this is not the primary focus of the role.

Role: Technology Analyst – Technical Content Specialist

Location: Remote

Contract

Work Description:

Organizational Change Management (OCM) Analyst – Conducts OCM analysis (change vision, objectives, audiences/impacts, vehicles), develops OCM strategies, key messages, and change plans (includes things like training, communications, sponsorship), has strong business writing skills, and ability to provide OCM consultation in partnership with project teams and leaders primarily at manager and director level. This role will have a bigger emphasis on working with project teams (analysts, managers, director) that are leading organizational changes to help them through the OCM process from analysis, strategy, to tangible plans for them to carry out. It will have a secondary focus on content creation such as individual communications, executive summaries, and PowerPoint presentations, although that is generally the responsibility of the project teams and in partnership with our Corporate Communications analyst partners. The person selected will work on a team in Information Security with OCM/Communications skills and be assigned to work with certain project teams/leaders within Information Security on organizational changes that impact multiple departments and thousands of people (sometimes 100K+ people). Bonus skills include creation of graphics/presentations that tell the story of the organizational change, although this should be somewhat minimal and not a large part of the time for this role/assignment.

Business Knowledge:

Organizational Change Management (OCM) discipline and processes with the ability to navigate corporate environments/culture. While knowledge of IT and/or information security is a definite bonus, the details of the organizational changes can be learned and should be provided on the job through subject matter resources on project teams that will partner with the individual.

Technical Skills:

Knowledge of common tools needed for OCM/communications such as Word, Outlook, and PowerPoint. Survey and basic data analysis skills are helpful to understand audience sentiment/impact/analysis. Bonus tools/skills may include things like Canva/Publisher/Adobe Illustrator for graphics creation, although this is not the primary focus of the role.