Hello,
My name is Ashok , from ECHO IT SOLUTIONS INC. I am reaching out to you on an exciting job opportunity with one of our clients. Please go through the description once and get back to me with your updated resume
System Analyst
Savannah, GA – On Site
Need local to GA candidates only
In person interview required for final decision.
Need 3 to 6 years profile
*ONLY Local Candidates in the South Georgia area – Savannah. Ga area*. Hinesville, Ga area, Brunswick, Ga area, Statesboro, Ga area. Hilton Head, SC area, Beaufort, SC area
*ONLY Local Candidates in the South Georgia area – Savannah. Ga area*. Hinesville, Ga area, Brunswick, Ga area, Statesboro, Ga area. Hilton Head, SC area, Beaufort, SC area
A+ Certification or Network+ Certification-Required (MUST UPLOAD CERTIFICATION)
Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware
• Provide onsite desktop support for customers located within assigned locations.
• Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
• Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
• Install & support network devices providing business critical service
• Perform end user data back-up and recovery ensuring attention to detail
• Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
• Open/document/track problem tickets escalating to appropriate workgroups when required.
• Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
• Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
• Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
• Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
• Install & support network devices providing business critical service
• Perform end user data back-up and recovery ensuring attention to detail
• Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
• Open/document/track problem tickets escalating to appropriate workgroups when required.
• Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
• Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
|
Skill
|
Required / Desired
|
Amount
|
of Experience
|
|
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
|
Required
|
|
|
|
Experience with troubleshooting network connectivity issues in both LAN and WAN environments
|
Required
|
2
|
Years
|
|
Experience imaging and deploying laptops
|
Required
|
2
|
Years
|
|
Experience providing desktop/laptop computer hardware support
|
Required
|
2
|
Years
|
|
Experience supporting Microsoft Outlook email client
|
Required
|
2
|
Years
|
|
Experience supporting Microsoft Office 2013 or higher
|
Required
|
2
|
Years
|
|
Experience supporting remote workers and troubleshooting VPN and remote technology issues
|
Required
|
2
|
Years
|
|
Experience with Bitlocker encryption, antivirus, and malware/spyware removal software
|
Highly desired
|
2
|
Years
|
|
A+ Certification or Network+ Certification MUST UPLOAD CERTIFICATION
|
Required
|
|
|
|
Experience with local and network printer troubleshooting and repair
|
Required
|
2
|
Years
|
|
Technical support experience in a Windows 10 PC environment
|
Highly desired
|
2
|
Years
|
|
Experience supporting Cisco VoIP phones and Jabber client
|
Highly desired
|
2
|
Years
|
|
Setup and install computers for New Hire On-Boarding’s and Off-Boarding’s
|
Required
|
2
|
Years
|
|
Experience in an Active Directory Domain environment.
|
Required
|
2
|
Years
|
Thanks & Regards,
Ashok Babu Mundru
D:972-666-8105
O:972-666-8077 Ext 405
Ashok Babu Mundru | LinkedIn
 |
ECHO IT SOLUTIONS INC
2695 Villa Creek Drive Suite B275 Farmers Branch, TX-75234 www.echoitsol.com |
|---|
Disclaimer: The information contained in this e-mail and any accompanying documents is confidential, may be privileged, and is intended solely for the person and/or entity to whom it is addressed and is a property of Echo IT Solutions, Inc. Unauthorized review, use, disclosure, or copying of this communication, or any part thereof, is strictly prohibited and may be unlawful. If you have received this e-mail in error, please return the e-mail and attachments to the sender and delete the e-mail and attachments and any copy from your system. To be removed from our mailing list, please reply with Subject line “REMOVE” from your e-mail address or domain/aliases to be removed. Please do not Print unless necessary. Spread Environmental Awareness.
Disclaimer: The information contained in this e-mail and any accompanying documents is confidential, may be privileged, and is intended solely for the person and/or entity to whom it is addressed and is a property of Echo IT Solutions, Inc. Unauthorized review, use, disclosure, or copying of this communication, or any part thereof, is strictly prohibited and may be unlawful. If you have received this e-mail in error, please return the e-mail and attachments to the sender and delete the e-mail and attachments and any copy from your system. To be removed from our mailing list, please reply with Subject line “REMOVE” from your e-mail address or domain/aliases to be removed. Please do not Print unless necessary. Spread Environmental Awareness.