Role: Network Engineer/ Manager (12-15+yr)
Location: Jacksonville, FL-ONSITE
Duration: 6+ months contract
Client: City of Jacksonville
Interview: Video
No H1B
Note: Candidate must have Manager level experience.
Scope of work:-
- Effective leadership of the network and telecom team and management of all voice and data network, wireless, and telecom infrastructure.
- Ensures high availability of mission critical business systems
- Proactively monitors infrastructure resources to mitigate outages and service interruptions.
- Ensures timely upgrades and patches to infrastructure firmware, hardware, and software products.
- Maintain network security.
- Leads best practice firewall management
Goals:-
- Guides network architecture and hardware refresh strategy to fit business requirements and projected growth.
- Establishes and maintains infrastructure standard operating procedures.
- Organizes and maintains inventory of all hardware and software resources.
- Work in a collaborative environment with application, other infrastructure, and security teams.
Deliverables:-
- Manage upgrade of VoIP phone system to UCaaS solution.
- Vendor management and cost negotiations for favorable pricing.
- Lead network/voice incident response activities, root cause analysis, and mitigation.
- Passion for Continuous Learning and Improvement.
- Network and voice project management.
- Annual budget preparation, expense monitoring, invoice approvals.
- Procurement of network and voice services, hardware, and software.
Benchmarks:-
- Uptime of network
- Outage time to resolution
- Projects completed on time and within budget
- Expenditures vs. budget
Job Specifications:-
You must be authorized to work in the United States without sponsorship from the city!
Must pass the Criminal Justice Information Services (CJIS) background screening performed by the Jacksonville Sherriff’s Office prior to beginning work. Within 30 days of start date, acquire and maintain the appropriate level of Criminal Justice Information Systems (CJIS) certification which corresponds to the job responsibilities.
The City is an Equal Opportunity/Equal Access Employer. The City does not discriminate on the basis of race, color, national origin, marital status, gender, religion, age or disability in employment or the provision of services
- Prefer knowledge of legacy voice and call center systems such as Cisco Finesse, along with UCaaS.
- Prefer network certification such as Cisco CCNA.
- Ability to manage risks and handle crises.
- Exceptional customer communication and interpersonal skills at all levels of the organization.
- Ability to effectively prioritize and execute tasks in a dynamic environment.
- Attention to detail and ability to organize and maintain multiple tasks and processes.
- Ability to implement formal procedures for increasing productivity, driving consistent service delivery and increasing customer satisfaction.
- Good analytical and problem solving skills to resolve technological problems.
- Experience with developing Requests for Proposals (RFPs) for network hardware and services.
- Experience in developing and renewing service contracts on-time and establishing service level agreements with telecom providers.
- Recruits staff, interviews, and hires.
- Conducts employee mentoring, performance reviews, holds employees accountable for optimal performance, and counsels when needed, consistent with the City’s HR guidelines.
- Communicates clear direction, manages for results, and leads organizational change.
- Assigns responsibility, takes corrective action, demonstrates leadership in evaluating, developing, and motivating employees.
- After hours work as required.
- Performs other related duties as required.
- Strong passion and thirst to keep up with new industry trends and standards.
Local/Federal government experience is a plus.
- Vendors will be notified on the status of the resume’ reviews, interview status and if their candidates are selected.
- Preliminary phone interviews will be conducted, and then face-to-face interviews based on the outcome of the phone conversation
Regards,
Mohit Sisodia| Voto Consulting LLC. |
1549 Finnegan Lane, 2nd floor
North Brunswick, NJ 08902 | http://www.votoconsulting.com
Direct Voice: 201-300-2761| Desk: 201-297-1611 Ext: 152 | [email protected]
Hangout: sisodiamohit4| Skype: sisodiamohit4
LinkedIn: https://www.linkedin.com/in/sisodiamohit