Job Title: SQL server Support Analyst
Location: Boston, MA (Hybrid; 1Day/week Onsite)- Need Local
Duration: 6 – 12 Months
MOI: Phone & F2F
Visa: No H1’s & OPT
Client: Commonwealth of Massachusetts / MBTA
Need active LinkedIn profiles.
Job Description:
REQUIRED EXPERIENCE:
- A Bachelor's degree in Computer Science or related field;
- Four (4) years of experience in information systems programming and analysis including design, development, and implementation;
- Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)
- Three (3) years hands-on experience writing SQL queries with multiple tables;
- Effective organizational and analytical skills
- Hands-on experience with relational data bases
- Hands-on experience with complex SQL queries
- Ability to learn complex applications from both the user perspective and the administrative/”back end” perspective
The Application Support Analyst will be a member of the Applications Team in the IT Department. The candidate will be responsible for learning the applications supported, level 2 & 3 user support, minor programming tasks, extensive pre-release testing, and other support tasks for enterprise-wide applications. These include but are not limited to applications that track vehicle maintenance, known as Maintenance Control and Reporting System (MCRS2); facilities and Maintenance of Way, known as Trapeze EAM; and the application that supports warehouse and stockroom activities, called Inventory Data Collection System (IDCS).
Duties and Responsibilities
- Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the support team perspective
- Work with users to resolve tiers 2 and 3 application or technical problems
- Work with users to define business requirements; define and implement processes for these requirements
- Perform systems testing on enhancements, upgrades, or modification projects
- Prepare detailed report specifications for reports requested by users
- Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools
- Train users on application functions, features and operations
- Write or provide succinct production documentation as required
- Troubleshoot and identify root cause analysis for systems issues
Thanks & Regards
Hardik Khanna||VOTO CONSULTING LLC
[email protected]|Phn : 201-331-7226,Ext: 132
Linkedin|linkedin.com/in/hardik-khanna-a551ba22b/
http://www.votoconsulting.com |1549 Finnegan Lane,
2nd Floor, North Brunswick, NJ,08902