Key Required Skills:
• Work in tandem with the ServiceNow Solutions Architect/Engineer in planning the architecture, development and implementation in the ServiceNow platform
• Schedule and facilitate all customer technical discussions/design/development meetings and provide inputs to further enhance the solution or approach.
• Provide guidance/support to the ServiceNow Developers assigned to the project.
• Provide guidance and in utilizing out-of-the-box capabilities of ServiceNow.
• Building New System Functionality
• Designing and Implementing an ATO Management Process
• Designing and Implementing Risk and POAM Oversight/Management
• Preparing Training and Documentation
• Defining and Establishing Change Management Process
• All other duties as assigned or directed. Skills Requirements:
FOUNDATION FOR SUCCESS (Basic Qualifications) • Bachelor’s degree in Computer Science, Mathematics, Engineering, or a related field • 10 years of experience as an Infrastructure Project Manager developing customer project plans that are in line with SOWs terms and customer objectives. • 5 years of experience working as a ServiceNow Project Manager. • 3 years of experience managing the overall project relationship; identify and develop new opportunities with customers, support early qualification and communicate those back to the ServiceNow Developers. • 3 years of experience documenting key ServiceNow operational policies, processes and methodologies applicable to project management. • Ability to manage multiple ServiceNow Development initiatives. • Good understanding of Agile software development practices • Experience with using ServiceNow Integrated Risk Management (IRM) and CAM modules. • Excellent verbal and written communication skills including presentation skills • Must be able to obtain and maintain a Public Trust. Contract requirement.
*** Selected candidate must be willing to work on-site at least 2 days a week. FACTORS TO HELP YOU SHINE (Required Skills) These skills will help you succeed in this position: • Track and coordinate multiple complex customer engagements simultaneously • Ensure all agreed timelines and deliverable milestones are clearly communicated and successfully met. • Communicate engagement progress to customer stakeholders. • Interface with selected ServiceNow Partners to promote and support joint ServiceNow services and initiatives. • Act as the primary point of contact and escalation • Prepare and present project kick-off, reviews and project closure presentations with customers. • Create and distribute pertinent meeting minutes to keep parties up to speed with project progress. • Monitor tasks and any occurring issues as well as notify project stakeholders of any impacting events on the project performance. • Monitor project progress to avoid scope creep • Manage and drive to completion customer project action items. • ServiceNow Certification. • Previous Government experience HOW TO STAND OUT FROM THE CROWD (Desired Skills) Showcase your knowledge of modern development through the following experience or skills: • In-depth knowledge of key ServiceNow operational policies, processes and methodologies applicable to project management. • Strong entrepreneurial spirit; a desire and willingness to “do whatever it takes”. • Strong experience in coordinating and managing small, medium and large-scale projects. • Solid understanding of all aspects of the IT life cycle. • Excellent Microsoft Project, Visio, and SharePoint proficiency. • Client-oriented, professional services mind-set. • Excellent research skills and the ability to manage details. • Excellent analytical, organization and time management skills. • Ability to think outside the box. • Ability to stay self-motivated and self-directed. • Willingness to adapt to changing business and technical priorities. • Ability to work in a fast-paced, high-performance team environment. • Ability to work with deadlines. • In depth understanding of project management approach covering waterfall, agile and hybrid methodologies.
Education:
• Bachelor’s degree with 7+ years of expereince • Must be able to obtain and maintain a Public Trust. Contract requirement.
• Work in tandem with the ServiceNow Solutions Architect/Engineer in planning the architecture, development and implementation in the ServiceNow platform
• Schedule and facilitate all customer technical discussions/design/development meetings and provide inputs to further enhance the solution or approach.
• Provide guidance/support to the ServiceNow Developers assigned to the project.
• Provide guidance and in utilizing out-of-the-box capabilities of ServiceNow.
• Building New System Functionality
• Designing and Implementing an ATO Management Process
• Designing and Implementing Risk and POAM Oversight/Management
• Preparing Training and Documentation
• Defining and Establishing Change Management Process
• All other duties as assigned or directed. Skills Requirements:
FOUNDATION FOR SUCCESS (Basic Qualifications) • Bachelor’s degree in Computer Science, Mathematics, Engineering, or a related field • 10 years of experience as an Infrastructure Project Manager developing customer project plans that are in line with SOWs terms and customer objectives. • 5 years of experience working as a ServiceNow Project Manager. • 3 years of experience managing the overall project relationship; identify and develop new opportunities with customers, support early qualification and communicate those back to the ServiceNow Developers. • 3 years of experience documenting key ServiceNow operational policies, processes and methodologies applicable to project management. • Ability to manage multiple ServiceNow Development initiatives. • Good understanding of Agile software development practices • Experience with using ServiceNow Integrated Risk Management (IRM) and CAM modules. • Excellent verbal and written communication skills including presentation skills • Must be able to obtain and maintain a Public Trust. Contract requirement.
*** Selected candidate must be willing to work on-site at least 2 days a week. FACTORS TO HELP YOU SHINE (Required Skills) These skills will help you succeed in this position: • Track and coordinate multiple complex customer engagements simultaneously • Ensure all agreed timelines and deliverable milestones are clearly communicated and successfully met. • Communicate engagement progress to customer stakeholders. • Interface with selected ServiceNow Partners to promote and support joint ServiceNow services and initiatives. • Act as the primary point of contact and escalation • Prepare and present project kick-off, reviews and project closure presentations with customers. • Create and distribute pertinent meeting minutes to keep parties up to speed with project progress. • Monitor tasks and any occurring issues as well as notify project stakeholders of any impacting events on the project performance. • Monitor project progress to avoid scope creep • Manage and drive to completion customer project action items. • ServiceNow Certification. • Previous Government experience HOW TO STAND OUT FROM THE CROWD (Desired Skills) Showcase your knowledge of modern development through the following experience or skills: • In-depth knowledge of key ServiceNow operational policies, processes and methodologies applicable to project management. • Strong entrepreneurial spirit; a desire and willingness to “do whatever it takes”. • Strong experience in coordinating and managing small, medium and large-scale projects. • Solid understanding of all aspects of the IT life cycle. • Excellent Microsoft Project, Visio, and SharePoint proficiency. • Client-oriented, professional services mind-set. • Excellent research skills and the ability to manage details. • Excellent analytical, organization and time management skills. • Ability to think outside the box. • Ability to stay self-motivated and self-directed. • Willingness to adapt to changing business and technical priorities. • Ability to work in a fast-paced, high-performance team environment. • Ability to work with deadlines. • In depth understanding of project management approach covering waterfall, agile and hybrid methodologies.
Education:
• Bachelor’s degree with 7+ years of expereince • Must be able to obtain and maintain a Public Trust. Contract requirement.
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