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Role :- ServiceNow ITOM Developer

Location :- Frisco, TX

Certified ServiceNow ITOM Developer

Qualifications:-

• 10+ years of experience as a ServiceNow Developer, specifically within the ITOM module

• ITOM Experience with ServiceNow Discovery, Service Mapping, SAMpro, HAMpro, Event Management, and Orchestration

• Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules

• Integrate ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods

• Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Management and Orchestration use cases

• Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and MID Server mgmt. experience

• Strong ITSM Process knowledge