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Hi ,

Greetings from MSRCOSMOS      

Here is the Job Description for the below Job Opening

Job Description

• Configuration and enhancements on the ServiceNow CSM FSO platform 
• Configure ServiceNow FSO Modules workflows applications scripts and integrations
• Document technical design development processes and solution configurations
• Identify opportunities to optimize performance and improve scalability
• Develop ServiceNow FSO configurations including FSO data model setup PA enablement Commercial and Servicing Lines for Insurance workflow development etc
• Build multiple FSO related features including advanced work assignment enablement configurations around reports dashboards etc
• Document FSO development configuration and technical details prepare training material
• Lead customer discussions demos and participate in customers engineer’s configuration reviews
• Conduct workshops on development showcase and show and tell of developed product
• Certified System Administrator
• CIS CSM
• FSO Certified

Skills

• ServiceNow-FSO
• ServiceNow Custom Application
• ServiceNow CSM
• ITSM
• Service Catlog