Hello
My name is Bajrang Yadav and I am an Account Manager at Enterprise Solutions. I am reaching out to you on an exciting job opportunity with one of our clients.
Job Title: ServiceNow developer
Location: Hybrid from Philadelphia PA (3 days)
Job Description:
• Primary Support instances handling incidents and providing issues and fixes.
• ServiceNow development and integrations for ITSM module.
Hybrid from Philadelphia PA (3 days)
Resource who has worked on support engagements
• Prior experience and understanding on ServiceNow development and integrations for ITSM module.
• Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement.
• Maintained production instances and non-production instances.
• Supported many teams on reviewing the code and configuration changes and deploying them to production instances.
• Experience with ServiceNow issues analysis and fixing for ITSM modules.
• Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching.
• Lead and mentor a team of ServiceNow engineers, providing guidance, technical expertise, and fostering a collaborative work environment.
• Work with a solid understanding of Agile project methodologies and ITIL processes.
Best Regards,
Bajrang
( Account Manager )