Title: Service Now Business Developer
client: MBTA
Visa: No h1 b ( need Genuine)
Location: Local to boston ( MA – Hybrid )
Duration: Long term
Interview: 2 Videos.
Need Updated LinkedIn with profile pic.
implementing service now for the MBTA.
Cleaning up the work from the separation
2 developers.
Agile . doing sprints
Need to streamline processes
Training
Reporting
Helping with process work
Development
Someone that has worked in the platform 3 at least 3 years
Work flows
Catalog development
Platform is 10 years old.
Optimizing the platform
And build out the roadmap going forward
ITSM
ITSM business management
Exposure to CMDB is preferable
Test, dev and sandbox environment
• Design, develop, and implement custom solutions on the ServiceNow platform using various modules such as Incident, Change, Problem, Service Catalog, and more.
• Work closely with business analysts, project managers, and other stakeholders to understand requirements and translate them into effective technical solutions.
• Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, or other integration technologies.
• Develop, test, and deploy custom applications, workflows, and scripts within the ServiceNow platform to meet business requirements.
• Configure and customize ServiceNow features, including forms, workflows, reports, dashboards, and notifications.
• Implement ServiceNow best practices and ensure system performance, scalability, and security.
• Ensure the quality and reliability of the delivered solutions.
• Troubleshoot and resolve issues within ServiceNow applications and integrations.
• Stay current with the latest ServiceNow releases and features and provide recommendations for continuous improvement.
• Assist in ServiceNow platform upgrades and migrations
• Develop and maintain technical documentation for ServiceNow solutions, including design specifications, technical workflows, and user guides.
Himani Chaudhary
Direct: (972) 392-5968
Office:-972 934 5200 Ext:-203| himani.chaudhary@verdant-infotech.com
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