Blog

Washington DMV area (local or near by)

ONLY USC & GC

Must Have

• Natural Language Processing (NLM).
• Healthcare industry experience
• Conversational AI through Kore.Ai

Hi,

Hope you are doing Good!!!

Please find the attached Job Description. If you feel comfortable then please send me your updated resume or call me back on 512-898-7112.

Position:  Senior Business Analyst

Location: Primarily remote. Prefer candidates residing in the DMV area. Expectation is that there will be 2 onsite meetings over 6 months. Open to stellar candidates outside the DMV area and      cannot        go onsite, and those who are not able to convert. CareFirst will not cover travel expenses.

Duration: 6 months contract-to-hire, open to straight contractors (Conversion salary of $100,000)

Interview Process: 2 round video interview 

Job Description:

CareFirst is looking for a Senior Business Analyst to support their efforts in increasing the customer containment rate for Digital Conversation.                                                                                                                                                          

Essential Functions                                     

CareFirst’s Digital Conversation is powered by a Conversational AI through Kore.Ai and is enabled through Natural Language Processing (NLP.) The hired resource will be responsible for documentation, creating user stories, gap analysis, creating process flows, collecting and analyzing data through call listening, and all other traditional responsibilities of a business analyst. They currently have 5 members on the team.

Top Five Skills Required

•            5+ years of overall business analysis experience, with bachelor’s degree. (In lieu of a bachelor’s degree, plus 4 years)

•            1+ year of experience with Conversational AI (previous experience analysing the data, listening to calls, etc.)

•            Strong understanding of Natural Language Processing

•            Healthcare industry experience.

Nice to have skills                                       

•            Experience with Kore.AI

•            Healthcare payer industry experience

Thanks & Regards-

Tarun Gupta || Mob:- 512-898-7112

E-mail 📩 [email protected]

5900 Belcones drive Suit #100, Austin, TX , 78731