Role: Senior Business Analyst
Location: Boston, MA (Day-one Onsite
Mandatory : Data Governance
12+ Experience
Roles & Responsibilities ·
Business Requirements Management and Solution Development. ·
Experience in writing and understanding of SQL queries. ·
Develop and maintain an understanding of the processes, goals, requirements, and issues related to Bright Horizons’ operational lines of business and supporting systems including how each is used and how the systems integrate to meet business needs. ·
Identify opportunities to accomplish project goals in the most efficient and cost-effective manner. ·
Collaborate with stakeholders to fully understand, define, and document business requirements for software and/or process changes through a variety of means focusing on medium to high complexity projects, processes and functional areas of the applications. ·
Conduct user interviews, surveys, workflow reviews and research on industry best practices and user workshops documenting current (As-Is) and Future (To-Be) scenarios including processes, models, use cases, plans, flow diagrams, requirements write ups and solutions. ·
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. ·
Extensive understanding experience on data governance and data initiatives and define Data Retention strategy and objectives while enabling business values. ·
Drive and challenge business users on their assumptions of how they will successfully execute their plans. ·
Proactively identify ways in which system and process changes can improve efficiency of key users, customer service, accuracy of results, and/or completeness of data. ·
Act as change agent to help ensure that assumptions, development, and implementation of new systems/processes enhance the success of the project and increase the project’s alignment with the business needs. ·
Serve as a liaison between business stakeholders and technical teams to ensure that requirements are properly translated into technical specifications, clarify requirements, review recommendations and answer questions. Collaborate and build consensus between technical team and stakeholders working to balance scope, speed to market and available resources. ·
Ensure that all processes and documentation are consistent with best practices and Bright Horizons standards for Solution Delivery Life Cycle. · Drive the development of a master test plan with the QE team that traces business requirements throughout the SDLC and ensures that all process steps are followed. ·
Work with Application Support, Training, Implementation, QE, and development in a business analysis capacity both reactively and proactively to support application issues, changes, and modifications. ·
Organize & lead projects from inception to execution including creating & managing task list, project schedule, budget etc. ·
Work effectively with vendors to fully scope and estimate initiatives and ensure that initiatives meet cost, scope and timeline objectives and constraints.
Primary Skills ·
Business Requirements Management and Solution Development
Secondary Skill ·
SQL, Data Governance