Scrum master – San Francisco Bay Area, Sacramento, or Atlanta area. (Onsite) – C2C

Hello

Hope you’re doing well

 

Position:- Scrum master

Location:- Local San Francisco Bay Area, Sacramento, or Atlanta area. (Onsite)

Employment:-  C2C

Visa:- GC, GC-EAD Citizen,

 

 

Job description:-

 

Required Skills:-

  • Knowledge of IVR TechnologiesIVR systems, platforms, and related technologies.
  • Knowledge of Genesys CX Cloud is preferred

 

Knowledge, Skills, Abilities

  • Strong knowledge of facilitation, situational awareness, conflict resolution
  • Understand various agile methodologies and frameworks; Safe, Scrum, Kanban, XP
  • Effective communication skills, ability to adapt style to suit different audiences
  • Ability to analyse data and draw insights on team performance.
  • Good understanding of Software design and delivery.  Knowledge of technical terminology and processes/systems
  • Servant leadership, stakeholder management and negotiation skill
  • Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives.
  • Ensure the team adheres to Scrum principles and practices, fostering a culture of continuous improvement.
  • Collaborate with Product Owners to manage the product backlog and ensure clear communication of requirements.
  • Remove impediments and obstacles that hinder the team’s progress, ensuring smooth execution of deliverables.
  • Coach and mentor team members on Agile methodologies and best practices.  Be able to teach simple agile concepts to teams
  • Foster a collaborative and transparent team environment, promoting open communication and trust.
  • Coordinate with other Scrum Masters and teams to ensure alignment and manage dependencies.
  • Knowledge of Visio, Jira, Confluence, and Jira Align, Miro

 

Thanks,

Vishnu yadav

 

 

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