Hello,
Hope you’re doing good, We’re having a requirements for SAP
Please share your resume to [email protected]
Role: SAP Service Delivery Manager
Location: Phoenix, AZ (Onsite-Must be local to Phoenix, AZ or willing to relocate), 1st preference local candidates.
Duration: Longterm contract
Job Description:
The client is seeking an experienced SAP Service Delivery Manager with 10+ years of experience who can manage the end-to-end delivery of SAP services, ensuring alignment with Service Level Agreements (SLAs).
In summary, the client is looking for a highly experienced SAP Service Delivery Manager who can lead SAP service operations in a complex environment, build and manage teams, handle contractual obligations, and ensure smooth service delivery while maintaining high standards of communication and professionalism.
- 10+ Years of SAP Service Delivery Manager experience, responsible for owning both the management and delivery of SAP services to customers in adherence with contractually agreed SLA’s
- End to end management of the SAP Service management function (Service Management, Incident Management, Change Management, Problem Management)
- Experience within ITIL environments and well versed with ASM projects.
- Experience in SAP RUN and Agile delivery methodology
- Experience of having worked in an onshore-offshore model, team building and developing the SAP support team,
- Commercial awareness and managing and improving complex contracts.
- Excellent written and spoken communication skills, strong business acumen and presentation skills, ability to think freely and innovatively, strong cultural awareness, respect, diplomacy, and professionalism.
- Ability to build trust-based relationships and strong networks in customer IT/Business and SAP Ecosystem
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Proven problem-solving skills and strong work ethic are required
Akash
KrushSols USA
Email : [email protected]
+1 229-469-1439
KrushSols.com