Hi ,
Greetings from MSRCOSMOS
Here is the Job Description for the below Job Opening
Collaborate with team to understand project requirements and translate those requirements into clear and comprehensive user stories.
· With FSC Functional Knowledge responsible for defining and building consensus on the solution scope with stakeholders.
· Maintain a constant exchange with Client-side subject matter experts (SME) and support the development team as the internal FSC & Banking domain expert.
· Defining and documenting the features, user stories & acceptance criteria for the project
· A channel of communication, coordination, and exchange of ideas between project team members.
· Should have extensive knowledge on sales force cloud.
· Assist planning and coordination to keep the project on track.
· Develop proposed solutions to clients and prospects by articulating approach and strategy as it directly relates to meeting project and business objectives.
· Drive soft-sales (up-selling opportunities) or articulate these opportunities to the appropriate channels.
· Exceed expectations of the customer by providing a high-quality solutions and service, in order to create a mutually beneficial outcome.
· Understand the intended audiences for the solution, purpose of engaging these audiences, and validate against objectives and success metrics.
· Communicate project status updates and elevate project concerns to Project Manager
· Provide future-looking solutions and recommendations based on forthcoming Salesforce releases.
· Identify and communicate internal and project process improvement opportunities.
· Participate in and lead client facing Sprint demo(s).
· Keep current on new technologies as they relate to Salesforce and general application development.
· Manage and maintain a collaborative working relationship with clients and consistently deliver high-quality services.
· Participate in project closure and “lessons learned” debrief process.
· Help to ensure project(s) achieve their intended results. Bring forward recommendations on projects to achieve even greater results.
· Improvement to and maintenance of project processes and templates
· Salesforce certifications such as Salesforce Certified Admin, App Builder, Service Cloud, Sales Cloud, SFMC Admin, Business Analyst and/or Salesforce Certified Financial Service Cloud.
Thanks & Regards
Arisudhan A
Senior Talent Acquistion Specialist
+1 9255287184
www.msrcosmos.com
MSRCosmos IT Services LLP
