Job Title :- Salesforce BA
Duration :- 6+ Months
Location :- Local Troy MI (Hybrid)
Visa :- NO H1B,CPT
Interview :- Virtual
Skills & Job Responsibilities
Required
– 10+ years of overall experience, 5+ years of experience with Salesforce platform.
– Proven strength in interpreting customer business needs and translating them into application and operational requirements.
– Excellent communicator with ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner. – Excellent analytical and problem-solving skills.
– Excellent organizational skills.
– Excellent understanding of business process.
– Strong experience with software development methodologies such as Agile, SCRUM, Waterfall, etc.
– Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks. – Proven ability to easily adapt to changes in processes, procedures and priorities.
– Familiar with web service concepts and ability to test web services and interpret responses. – Strong knowledge and hands on working experience with Salesforce platform (Sales cloud & Service cloud)
Preferred
– Salesforce Admin experience such as developing reports, validation rules and workflows
– Mapping backend Web Services and Bulk Data Extract (BDE) is a plus
– Proficient with Jira, Confluence, SharePoint, Azure DevOps
– Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans. – Finance/Lending industry experience is a plus.
Responsibilities
– Elicits requirements using interviews, data analysis, workshops, use cases, scenarios, business process analysis and task and workflow analysis.
– Evaluates the overall business need and assists with design and implementation to ensure solutions achieve overall business objectives. – Develops a roadmap for meeting the short-and-long term objectives.
– Writes requirements and translates specifications to technical experts. Identifies potential technical problems.
– In depth analysis for purposes of mapping to Data Warehouse and source system Web Services.
– Validate development matches the business expectations before moving items to QA.
– Understand the upstream and downstream effects of the enhancement that are being made both from the business process perspective and technology. – Facilitate UAT with the Business Units prior to Release.
– Coordinating communication between different development disciplines, Salesforce, Java, Enterprise Data Warehouse, and IT Operations.
– Facilitate priority meeting with business leaders to review requests and stack rank prioritized requests.
– Manage the request in take process and properly set Business Unit expectations. – Collaborate with other IT Teams and Business Units with an interest in the enhancements made by the Workstream.
– Some Salesforce report development and data loading.
Thanks & Regards
Aman Mishra |Sr. Technical Recruiter
Desk : 215-402-2122
First Ring Solutions LLC