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We need strong support engineer with Redhat OpenShift on remote and below is the JD
About the Role:
We are seeking a highly motivated OpenShift Support Admin to join our team and provide technical support to our healthcare client. In this role, you will be responsible for troubleshooting and resolving issues related to our clients' OpenShift deployments and maintain the OpenShift Platform. You will also work closely with our development and engineering teams to identify and resolve systemic issues.
Responsibilities:
- Provide technical support to healthcare client using RedHat OpenShift container orchestration platform, with a focus on deployments in the healthcare industry.
- Possess working knowledge of Kubernetes, ServiceMesh, Certificates Management, Kubernetes Persistent Storage, SDS and more
- Troubleshoot and resolve OpenShift cluster issues, including pod failures, network issues, storage problems, and security vulnerabilities.
- Work with clients to identify the root cause of problems, implement solutions, and ensure ongoing stability.
- Stay up-to-date on the latest OpenShift features and functionality, including security best practices.
- Keep the clusters up to date on patching upgrades
- Collaborate with development and product teams to identify and resolve systemic issues.
- Maintain a strong understanding of HIPAA and other healthcare compliance regulations as they pertain to OpenShift deployments.
- Working knowledge of OnPrem and Cloud based OpenShift deployments
OpenShift Integration:
- Maintain and troubleshoot integrations between OpenShift clusters and external systems, including logging platforms (e.g., ELK Stack), monitoring tools (e.g., Prometheus, Grafana), and Incident alerting systems (e.g., ServiceNow, PagerDuty, ServiceNow).
- Configure and manage OpenShift routes and services for communication with external applications.
DevOps Expertise:
- Possess a working knowledge of DevOps principles and CI/CD pipelines.
- Understand and be able to troubleshoot deployments using Argo CD, Jenkins or similar tools.