Hello,
We have an interesting position for you Production Support WMS.
Let me know your best time to discuss further.
Job Title: Production Support WMS.
Job Location: Chicago, Illinois
Client: Infosys.
Job Description:
- BY WMS -version 2019+
- MOCA commands, Labels, Reports and Page-builders.
- SQL
- Java and Groovy
- Production Support project experience BY WMS
- Should have experience in multiple WMS application versions
- Proficient in handling MOCA commands, Labels, Reports and Page-builders.
- Ability to resolve BY WMS production tickets and perform RCA (root cause analysis)
- Ability to provide permanent fix for frequently occurring issues in production support
- Ability to provide solutions to operational issues.
- Proficient in handling ticket management system like JIRA, Service now.
- Proficient in handling Monitoring tools
- Maintaining daily status for incidents and service requests.
- Need to have good communication skills as it is for a client facing role.
- Should meet SLA deadlines
- Strong analytical, problem solving, troubleshooting skills.
- Ability to document the production issues and their resolutions
- Exhibit a commitment to customer service while building customer partnerships.
- Prior experience in leading implementation/support teams would be desirable.
- Coordinating with the customer & offshore team to resolve queries or clarifications.
- Perform production/baseline support activities.
- Be on-call for issues during non-overlap hours with offshore team and in the weekends, on rotation basis.
- Take decisions independently and interact directly with customers.
- Should be able to lead the Junior resources in the production support
Thanks & Regards!
Robert,
Senior Technical Recruiter,
Email: Robert@spartantechinc.com.
Spartan Technologies Inc.,
https://spartantechinc.com/
Address: 5152 Village Creek Dr, Plano TX,75093