Title : VMware Horizon VDI Engineer/VMware Engineer
Location : Marion, Indiana 46952
Looking for VMware Horizon VDI Professional to join our dynamic team operations under 24*7 model where EST / CST hrs. will be primary support time.
• you will be responsible for the design, implementation, and maintenance of Virtual Desktop Infrastructure using VMware Horizon or similar technologies.
• This role involves managing virtual desktops, optimizing user experiences, and ensuring the overall stability of the VDI environment.
• The ideal candidate should have strong expertise in VMware VDI technologies, excellent troubleshooting skills, and a proactive approach to VDI administration.
Good knowledge on IMprivata and thin clients
Good knowledge on Wyse Management Services (WMS)
Key Responsibilities:
• VMware Horizon Infrastructure Management: Design, implement, and maintain VMware Horizon VDI infrastructure.
• Manage virtual desktops, desktop pools, and connection servers for optimal performance.
• Desktop Image Management: Create and manage desktop images for various use cases within VMware Horizon.
• Implement optimizations for performance and resource efficiency.
• User Profile Management: Configure and manage user profiles in virtual desktop environments.
• Implement profile solutions to ensure consistent and personalized user experiences.
• Application Virtualization: Package and deploy applications using VMware App Volumes or equivalent technologies.
• Ensure compatibility and performance of virtualized applications.
• Having knowledge on VMware vSphere V-center.
• Security and Compliance: Implement security measures to safeguard virtual desktop infrastructure.
• Ensure compliance with security policies and industry standards.
• Performance Monitoring: Monitor the performance of virtual desktop environments and take proactive measures to optimize resource utilization.
• Troubleshoot and resolve performance-related issues.
• End-User Support: Provide support to end-users experiencing issues with virtual desktop access or applications.
• SLA, Change and Problem management and Ticketing tool – Service now knowledge.
• Collaborate with helpdesk and support teams to address user needs.
• Documentation: Maintain accurate documentation of VMware Horizon configurations, procedures, and best practices
• Create and update standard operating procedures (SOPs).
• Collaboration: Collaborate with other IT teams to integrate VDI solutions with broader IT infrastructure.
• Participate in projects related to virtual desktop enhancements or expansions.