Opening for Salesforce Administration (Sales Cloud, Service Cloud applications)

Hi,

Hope to do well

 

My name is Abhishek Kumar, a Senior Recruiter with Saibber. We are looking for a suitable candidate for the position, I came across your resume and found this a perfect  fit for this role. I would appreciate it if you can provide the best time and number to reach you to discuss this further

Salesforce Administration  (Sales Cloud,  Service Cloud applications)

Should work east coast time

Remote

Core skills –  
• Manage Salesforce security including roles, profiles, sharing rules, permission sets and groups.
• Maintain and customize Sales Cloud,  Service Cloud applications as well as numerous additional applications outside of Salesforce tech

 • Build custom reports, dashboards, and workflows.
• Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues.
• Develop training materials and provide training and support to SalesForce.com end users.
• Maintain database for integrity and accuracy including cleansing and duplicate record management.
• Manage all sales related technical resources and migration of data into Salesforce.
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.

Salesforce certification required (ADM 201 certification).
• 10+ years related experience including utilization of Salesforce platform.
• Advanced skills in Microsoft PowerPoint, Excel, and Word; Office 365/Skype.
• Experience in implementation, training and documentation preferred.


Administrative Support

• Administer email templates utilized 
• Administer KPI and related reporting 
• Coordinate activities between sales and other departments (such as marketing, 


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