Title: Voice AI Automation Engineer
Duration: 6+ Month months
Interview: Video and In person
Visa: USC, GC,
City: Onsite, COLUMBUS,OH (locals only)
Requirements for Submission:
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- confirmation of VOICE AI experience, not just automation engineer in write up
- confirmation of onsite requirement in Columbus
- ACTIVE LI with a photo
Project / Day to Day Information: This is a part of their Fresh AI initiative (drive thru in their stores). This is currently rolled out in about 20 stores in Columbus & Florida. This is NOT a normal Automation Engineer – this person needs to know Voice AI technologies. Fresh AI uses bots in the drive thrus when someone orders and the technology needs to be able to pick up / decipher the order details correctly with different voice inflections, external noises, etc. going on in the background. This is ran currently on a google proprietary software called Gemini right now.
Branch
Primary Skills Conversational AI, AI, Python, C
Job Description
Wendy’s is looking for a Senior Automation Engineer to automate Wendy’s voice AI (Fresh AI)
In this role, the Sr. Automation Engineer will be responsible to create automated test to validate Wendy’s Fresh AI ensuring high-quality results that meet business goals
Experience with text-to-speech (TTS)/speech synthesis technology/AI tools
Create and identify different test scenarios and conditions that’s needs to be automated
Must have basic Point-of-sale knowledge (Preferably NCR Aloha)
An Individual who has excellent written and oral communication skills
capable of prioritizing and has the potential to multi-task work.
Ability to troubleshoot and analyze different types of issues and automation failures
Meet timelines and minimize disruption to partner teams, proactively managing schedule and risks
Ability to adapt to changing procedures, environments, and tools in the QA space.
Accelerate progress by driving timely decisions, clearing blockers, and escalating appropriately
Partner closely with the engineering teams to replicate and resolve issues
Ability to work independently as well in a team, seeking guidance as needed
Bachelor’s degree in Computer Science or related discipline, or combination of education and experience
Minimum of 8+ years of professional QA Automation Engineer experience
Experience with text-to-speech (TTS)/speech synthesis technology/tools
Hands on experience coding in Python, PHP, Java, C/C++ or equivalent language
Experience with OCR (Optical Character recognition) libraries, tools like Tesseract, OCRopus etc.
Experience working different Voice AI tools like Murf AI, Eleven Lab etc.
Have a good understanding of ecommerce applications and architecture to assist in troubleshooting
Technical aptitude to understand system architecture and follow how the various components talk to one another
Must have basic knowledge and experience working with the Aloha Software products or equivalent Point of Sale system
Monitor application logs to determine system behavior.
Address all technical issues; facilitate the resolution and follow up with Development and other cross-functional departments.
Thank & Regards
Shard Phutela | Techincal Recruiter
D: 267-665-2313,
First Ring Solutions LLC | Philadelphia, PA 19102
Note: Due to high volume of calls, I may miss your call, email is the better way to reach me.