Hello
Hope you are doing well
Job Title Senior Business Analyst
Location Primarily remote, once a month onsite in Reston, VA. Candidates must reside in the DMV area.
Duration 12 months contract-to-hire =
Visa: USC/GC
Project Summary CareFirst is looking for a Senior Business Analyst to support the implementation of ServiceNow platform.
Essential Functions They are looking for a traditional Business Analyst who can support the Product Owner with user story creation and facilitating the completion of features by collaborating with stakeholders and technical teams. CareFirst has completed the implementation of ServiceNow’s Customer Service Module and will be implementing the ITSM module next.
Top Five Skills Required
• Bachelor’s degree and 5+ years of experience as a Business Analyst (In lieu of a bachelor's degree, plus 4 years of experience)
• Experience implementing ServiceNow with basic understanding of Web Service architecture for ServiceNow integrations.
• Experience with any workflow mapping tools (Prefer Visio, would consider others such as Lucidchart, Miro, etc.)
• Experience with any SAAS Reporting tools (FEP uses Tableau and Cognos. Power BI and other similar tools should be considered as well) ”
Nice to have skills
• Experience with MS Visio
• Healthcare industry background
• Any Agile related certifications
• Experience with ServiceNow ITSM or Customer Service modules.
Thanks & Regards
Ambika
E-mail 📩[email protected]
Mob:- 512-866-4478
5900 Belcones drive
Suit #100, Austin, TX , 78731
To unsubscribe from future emails or to update your email preferences click here