NCDIT – Service Support Analyst- Expert (763099)
Raleigh, NC – on site
12 months +
Must have skills:-
• Unpack boxes and stage for i-tagging
• Organizing PCs and parts in stock rooms
• Work tasks & perform data updates in ServiceNow system
• Process PCs & delivery for State Surplus
• Perform updates in AssetWorks system
• Assist with PC pickups, deliveries, shipping
• Assist with testing new PC models
• Performing lifecycle replacements
• Physical PC inventories
• Provide PCs to customers
• Image/Provision PCs
Use SharePoint for file management
• Win 10, 11 knowledge preferred
• Basic knowledge of Mac OS helpful
• M365 knowledge preferred
• Unpack boxes and stage for i-tagging
• Organizing PCs and parts in stock rooms
• Work tasks & perform data updates in ServiceNow system
• Process PCs & delivery for State Surplus
• Perform updates in AssetWorks system
• Assist with PC pickups, deliveries, shipping
• Assist with testing new PC models
• Performing lifecycle replacements
• Physical PC inventories
• Provide PCs to customers
• Image/Provision PCs
Use SharePoint for file management
• Win 10, 11 knowledge preferred
• Basic knowledge of Mac OS helpful
• M365 knowledge preferred