Hello,
I hope this email finds you well. My name is Aalind Gargav and I am a Technical Recruiter at Empower Professionals Inc. We have a SAP OTC -QTS Lead role with our client located in Remote If you have a matching candidate please send over a resume, after which I will give you a phone call to discuss further.
Role: SAP OTC -QTS Lead Client location: Sunnyvale, CA Location: Remote Job Description • Lead and manage the implementation of SAP S/4HANA Customer Service (CS) module. • Conduct workshops to gather and document business requirements. • Design and configure SAP solutions to meet business requirements. • Develop and implement best practices for SAP S/4HANA Quote to Service processes. • Configure Equipment Master data and ensure accurate configuration. • Configuration Service Contracts, Service Quotation and Service Order processes. • Handle Return Material Authorization (RMA) processes. • Integrate Customer Service module with Order to Cash (OTC) and Service to Repair modules. • Provide expert guidance on SAP Best Practices for Customer Service. • Collaborate with cross-functional teams to ensure seamless integration and functionality. • Troubleshoot and resolve issues related to SAP CS module.
Qualifications: • Minimum of 8 years of experience as an SAP Functional Consultant with a focus on Customer Service. • Extensive experience with SAP S/4HANA CS module implementation. • Strong knowledge of SAP S/4HANA Quote to Service processes. • Proficiency in SAP Best Practices for Customer Service. • Experience with Equipment Master, Service Quotation, Service Order, and RMA processes. • Familiarity with integration of CS module with OTC and Service to Repair modules. • Excellent problem-solving and analytical skills. • Strong communication and interpersonal skills. • Ability to lead workshops, gather requirements, and design SAP solutions. • SAP certification in S/4HANA Customer Service is a plus.
I hope this email finds you well. My name is Aalind Gargav and I am a Technical Recruiter at Empower Professionals Inc. We have a SAP OTC -QTS Lead role with our client located in Remote If you have a matching candidate please send over a resume, after which I will give you a phone call to discuss further.
Role: SAP OTC -QTS Lead Client location: Sunnyvale, CA Location: Remote Job Description • Lead and manage the implementation of SAP S/4HANA Customer Service (CS) module. • Conduct workshops to gather and document business requirements. • Design and configure SAP solutions to meet business requirements. • Develop and implement best practices for SAP S/4HANA Quote to Service processes. • Configure Equipment Master data and ensure accurate configuration. • Configuration Service Contracts, Service Quotation and Service Order processes. • Handle Return Material Authorization (RMA) processes. • Integrate Customer Service module with Order to Cash (OTC) and Service to Repair modules. • Provide expert guidance on SAP Best Practices for Customer Service. • Collaborate with cross-functional teams to ensure seamless integration and functionality. • Troubleshoot and resolve issues related to SAP CS module.
Qualifications: • Minimum of 8 years of experience as an SAP Functional Consultant with a focus on Customer Service. • Extensive experience with SAP S/4HANA CS module implementation. • Strong knowledge of SAP S/4HANA Quote to Service processes. • Proficiency in SAP Best Practices for Customer Service. • Experience with Equipment Master, Service Quotation, Service Order, and RMA processes. • Familiarity with integration of CS module with OTC and Service to Repair modules. • Excellent problem-solving and analytical skills. • Strong communication and interpersonal skills. • Ability to lead workshops, gather requirements, and design SAP solutions. • SAP certification in S/4HANA Customer Service is a plus.