Local Candidates of MI Only// Urgently Looking For AWS Cloud Engineer (Entry Level)// Dimondale, MI (Onsite)// State of MI
Role: AWS Cloud Engineer (Entry Level)
Location: Dimondale, MI (Onsite) –Local Candidates of MI Only
Duration: 12+ Months Contract
Client: State of MI
Rate: $40/hr on C2C, all-inclusive
Visa: No H1B/ CPT
Process: In-person Interview/ Face to Face
- The State of Michigan is looking for: Cloud Administrator
- (Please note, this is an entry level position, but candidates should meet all requirements.)
- Interviews: Interviews will likely be held in person. Candidates must be available for an in-person interview.
- Duration: 1 year with extension possible
- Position location: Dimondale, MI. Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week (Tuesdays and Wednesdays are required onsite days)
- Local candidates only. Candidates must be located in the State of Michigan at time of submission.
Role: Cloud Support Analyst (AWS)
Position Overview:
As a Cloud Support Analyst specializing in AWS, you will be essential in ensuring the efficient operation of our AWS cloud services. You will serve as the first point of contact for customers facing issues with AWS infrastructure and applications. This position requires strong technical expertise, excellent communication skills, and a customer-centric approach.
Key Responsibilities:
- Technical Support: Provide tier 1 and tier 2 support for AWS-related incidents and requests, troubleshooting issues within the AWS ecosystem.
- Issue Resolution: Analyze and diagnose problems, implementing effective solutions promptly while maintaining high levels of customer satisfaction.
- Script Development: Create and maintain script-based solutions (using tools like Python, Bash, or AWS CLI) for automating infrastructure provisioning and management tasks.
- Documentation: Maintain accurate records of support requests, solutions, and relevant technical documentation to enhance the knowledge base.
- Customer Interaction: Communicate effectively with customers, understanding their needs and providing clear updates throughout the support process.
- Collaboration: Work closely with architecture and application support teams to escalate and resolve complex issues, contributing to overall service improvement.
- Monitoring and Reporting: Monitor AWS systems for performance, reliability, and security, reporting any anomalies or trends to management.
Qualifications:
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field; a Master’s degree is preferred.
- Experience: 1-3 years of experience in technical support, preferably in an AWS environment.
- Technical Skills: Proficiency in AWS services (e.g., EC2, S3, SQS), understanding of networking concepts, and troubleshooting methodologies specific to AWS. Experience with scripting languages (e.g., Python, Bash) for automation.
- Soft Skills: Excellent communication skills, both written and verbal; strong analytical and problem-solving abilities; and a customer-focused attitude.
- Training: AWS Cloud Practitioner Essentials or other relevant AWS training are a plus.
|
Skill |
Required / Desired |
Required Years of experience |
Candidate years of exp. |
|
Experience in a professional office environment |
Required |
2 |
|
|
Experience developing IT infrastructure reports |
Required |
3 |
|
|
Development of script-based solutions for infrastructure provisioning and automation |
Required |
4 |
|
|
Resolving ITSM ticketing at a tier-2 level |
Required |
3 |
|
|
Producing internal operations documentation |
Required |
3 |
|
|
Deploying PaaS within public cloud space |
Required |
2 |
|
|
Project management skills and knowledge in project management and related methodologies |
Required |
1 |
|
|
Bachelor’s degree within an information technology focus |
Required |
1 |
|
|
Master’s degree within an information technology focus |
Preferred |
1 |
|
|
Identity management and role-based access control administration |
Required |
1 |
|
Regards:
Anand
Headwit Global Inc.
Phone # +1 (512) 866-4578
5900 Belcones drive
Suit #100, Austin, TX , 78731
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