ServiceNow Admin || Miami, FL (Onsite) || USC, GC only
End-client: Healthcare Industry || Working with a Prime Vendor
Work with business users to identify and refine business requirements and workflows. They were providing ServiceNow configuration and customization assistance including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting, and third-party software integrations. Gathering requirements across business units and working closely with the Service Now technical team for designing, configuring, and customizing new applications and modules. Work with maintenance partner and their teams in the USA/India to get the changes implemented in ServiceNow. Work with the offshore team to manage key ServiceNow projects reporting to the onsite director.
Primary Responsibilities:
- Support of projects that will include process improvement initiatives and new process/application creation
- Directly interacting with ServiceNow platform users
- Interacting with ServiceNow development resources and offshore resources also (who work Us time shift)
- Developing innovative approaches utilizing ServiceNow
Preferred Qualifications/Assets:
- Experience with ServiceNow Agile Management
- Experience with ServiceNow Custom applications (customization)
- Experience with support telecom and mobility.
- Experience with process improvement Service Now.
- Willing to learn in a fast-growing environment.
- Excellent team player.
- Experience with Service Now access management.
- Experience with Service Now identity management.
Required Qualifications:
- 5+ years’ experience with ServiceNow configuration
- Healthcare industry experience is a plus
- Familiarity with ServiceNow development
- Proficient with ServiceNow reporting
- 5+ years of experience gathering and documenting requirements from Client/Business
Regards,
Akash Kumar
Recruitment Team Lead
[email protected]
Techcenter Technologies Incorporated
3240 East State Street Ext, Hamilton, New Jersey 08619
https://www.linkedin.com/in/akash-kumar-757b06131/
Open Jobs: https://www.techcentertechnologies.com/us-staffing-careers