Hello
My name is Bajrang Yadav and I am an Account Manager at Enterprise Solutions. I am reaching out to you on an exciting job opportunity with one of our clients.
Job Title: L2 Support Role (Datadog, Splunk AWS)
Location: Stamford Connecticut (CT) – HYBRID Day 1 onsite 3 days mandatory
Job Description:
1. Datadog
2. Splunk
3. L2 support experience
4. AWS
MINIMUM Experience: 6-10 years
• Willing to work in rotation shifts.
• Has prior experience in L2 support operation team.
• Advanced level knowledge with hands on experience in AWS cloud platform (EKS, CloudWatch, Lamba, Microservices) is an advantage.
• Strong Hands-on with Splunk monitoring tool is a MUST.
• Strong Hands-on with DataDog monitoring tool is a MUST.
• Must have Analytical skills to be able to connect dots while troubleshooting issues in ordering journey on UI/website.
• Experience with Adobe Experience Manager (AEM) is an advantage.
• Collaborate with development teams to identify and address bottlenecks in the application & production defects.
• Monitoring and managing infrastructure, ensuring optimal performance, security, and scalability.
• Implementing and maintaining version control systems, configuration management tools, and other DevOps related technologies.
• Strong problem solving skills and the ability to work under pressure.
• Continuously improving processes and tools to enhance efficiency and productivity.
• Excellent communication and collaboration skills. Drive major incident calls with multiple teams involved.
• Experience in Telecom domain , Telecom billing applications like ICOMS/CSG/AMDOCS, etc. is a plus.
Best Regards,
Bajrang
( Account Manager )