I hope you are doing well.
Please see the below JD and let me know if you are interested.
Title: L2 Infra Support (Devops Infra)
Location: Omaha, NE (5 Days Onsite)
Job Description:
• 8+ years’ experience in application support, Middleware support and production support with strong troubleshooting capabilities
• Experience with using ITIL change, incident and problem management processes.
• Resolve critical production issues by leading major incident calls, engaging proper teams and driving root cause analysis.
• Solve and debug system components to resolve technical issues in complex and highly regulated environments comprised of on-prem and cloud applications and services.
• Hands on experience with monitoring and alerting processes in distributed, cloud and microservices based environments.
• Collaborate both within the team and across teams to resolve application issues and advance as needed.
• Create, modify, and monitor dashboards to better catch potential issues and aide in observability.
• Support weekly and weekend on-call rotation as scheduled.
• Good verbal and interpersonal skills, communicating openly with the team members and stakeholders
• Solid ability to gather and analyze project requirements and translate them into technical specifications and own the implementation.
• Resolve critical application alerts in a timely fashion including production issues across the environment ingress/egress points.
Technical qualifications:
• Hands on experience in Unix/Linux, windows
• Hands on experience with Middleware technologies (Apache, IHS, WAS, MQ , Tomcat, JBoss etc.)
• Hands on experience with Devops and tools
• Familiarity working with relational/non-relational databases.
• Solid understanding and hands on experience with Azure cloud
• Hands on experience with Cloud technologies – red hat OpenShift, Kubernetes, AKS, EKS cluster administration and build
• Experience deploying applications on WebSphere Application Server/Tomcat/JBoss or Cloud
• Experience with monitoring tools – Splunk, AppDynamics, Dynatrace
• Infrastructure build engineering experience – middleware, OpenShift, Azure cloud
• Good to have understanding and experience with Ansible, Terraform, Bitbucket
• Good understanding of network topologies and troubleshooting network related issues
• Hands on experience with triaging application issues, network issues and OS performance issues