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Hi,

Job Title: IVR Chatbot

Location: Hybrid- Newark, NJ.

Contract

 JD:

** AWS Lex for IVR voice bot development is a key skill **

 – Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.

 – Experience with management and development of speech recognition systems and grammars

 – Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI

 – Proficiency in calling APIs, Microservices and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)

 – Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.