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Role Description:              5+ years of Integration experiences – specializes in connecting the ServiceNow platform to other systemsSupport Automation efforts in the Incident Management ProcessSupport Automation efforts in the Service Desk FunctionBuild integrations with external applicationsCollaborate with Product Owner and Customer(s) Stakeholders to:Understand timeline, effort agreements and known risksCommunicate regularly with Product OwnerUnderstand customer requirements, Business Value, and Cost of Delays of each solution/effortCollaborate with impacted Product Management to:Communicate customer solution intentDetermine customer solution forecastsGain acceptance and commitment of Features as assigned during PI PlanningUnderstand status of committed Features and Stories associatedCollaborate with Project TeamReview and document all IT and Business requirements and risks to support a solution and rolloutRemove/escalate obstacles from team members that hinder progressUnderstand support teams processes, SLO’s and requests needed to support solutionsUnderstand status of committed Features and Stories

Branch | City | Location:               TCS – Dallas, TX