Impetus – AMEX || Strategist & Program Manager || Need Local

Position: Strategist & Program Manager

Client: AMEX

Location: Location: Phoenix, AZ

Job Description:

A successful candidate for this role will be a key member of the GSGCT Strategy & Tech Program Execution office and will work closely with key leaders to engage in a broad range of activities like roadmap definitions; program management, communication strategy & execution in data management, analytics, traditional AI/ML & GenAI. As a core member of the strategy office, the candidate would play a crucial role in being a thought partner to the leadership team, helping to shape the strategic direction for the portfolio our rapidly growing GenAI program. In this role, they will help scale up the organization by creating best practice program governance and operations functions, improving our project delivery practices, forging collaborative working equations with the many stakeholders in the program and oversee of cross functional initiatives that are critical to the success of our GenAI program. The candidate would collaborate closely with leaders, product, engineering, business partners and other project managers. The role will require constant balance between long term product vision against addressing immediate needs, driving incremental approach that is metrics and data driven.

Key Responsibilities include: Responsible for the overall efficiency and management of the strategy & program management office. Act as a central point of contact for urgent business issues, initiatives and additional ad hoc leadership requests. Overall responsibility for managing meeting content and presentations, including updates to senior business partners, town halls, staff meetings, etc Partner closely with peers, leaders, and stakeholders to build and drive strategic vision for GenAI program delivery and execution; work with Senior leaders to foresee and solve complex problems there by enabling efficiency and scale. Emphasis on storytelling to craft effective and impactful presentations. Monitor and guide project scope, cost, scheduling, staffing, communications, risk/Issue and quality of projects. Make recommendations and share insights with the leadership team on meaningful business decisions, ensuring that business decisions are effectively communicated and implemented across different markets. Build both relationships and partnerships across the team and the Enterprise. Define roadmap, drive engagement management with stakeholders and execution of planned improvements Help break down projects into component parts, identifying and tracking dependencies and opportunities for optimization Manage large scale, cross organization programs Drive digital content strategy & creation(newsletters, videos, tech bits, status updates, roadmap presentations etc.)