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Greetings from Aiconnectpro!

Position              : Onsite Field/Service Desk Technician.
Location             : Las Angeles

Work hours       : PST business hours, 4 days onsite and 1-day WFH is allowed.

Job Responsibilities:

1. Technical Support:
• Respond to user service requests and troubleshoot hardware and software issues.
• Provide support for operating systems, applications, and network connectivity.
• Perform system checks to ensure high-level software performance.
2. Installation and Maintenance:
• Install, configure, and upgrade hardware and software systems.
• Maintain and support computer equipment and peripherals.
3. User Assistance:
• Offer daily support to users, including answering queries.
• Train end-users on hardware functionality and local applications.
4. Collaboration:
• Work with other IT team members (onsite and offshore) to ensure efficient operation of the organization’s desktop computing environment.
• Participate in team meetings and share knowledge to improve overall support processes.
  
   If interested, please share below details ASAP

  Details
  Full Legal Name (Driver's License)
  LinkedIn Profile
  Contact Number
  Email Address
  Available Start Date
  Available to take an interview
  Skype ID
  Work Authorization (USC/GC/Visa)
  Visa Validity (H1/OPT)
  Highest Qualification and Year of Passing
  University
  Total Years of Experience
  Total Years of US Experience
  Last 4 Digits of SSN
  Date of Birth (MMDD)
  Current Location
  Willing to Relocate (Yes/No)
  Willing to Travel (Yes/No)
  Pay Rate
  Profile Sourced from Vendor/Partner company
  is Consultant on their W2/1099/H1b ?