Senior Genesys Test Engineer | Mobile Infrastructure Architect

Hello
Hope you are doing well
Here are some urgent openings to fill for our client, If you have any strong candidates for the below requirement please send the resume.
Position -1:
Job Title: Senior Genesys Test Engineer
Location: San Antonio, TX (Onsite)
Duration: 12 Months (Possible for extensions)
Experience : 10+ Years
Job Roles & Responsibilities:
  • Working experience validating various Contact Center components related to voice, email, and work items channels both on-Prem and Genesys cloud to include Genesys data and reporting.
  • For both Functional and Non-Functional expertise in Test Case Design, Test Execution, Defect Management, Reporting and Test Asset Maintenance (manual and automated). Experience of logging the bugs on Qtest and Jira.
  • Proficient in preparing Test plan strategy, Test Approach and Test Results documents.
  • Able to design and execute various testing techniques and strategies.
  • Working knowledge of JIRA and Confluence.
  • Experience in test automation tools supporting Contact Center platforms. (i.e. selenium or Qtest )
  • Mandatory experience with Cyara for automated IVR testing.
  • Understands the SDLC, Agile/SCRUM concepts and software release cycle.
  • Excellent Oral & Written communication skills.
  • Good customer interfacing skills and ability to collaboratively work with different stakeholders in IT and Business.
 
Position – 2:
Job Title:  Mobile Infrastructure Architect
Location: Phoenix, AZ (Hybrid)
Duration: Long Term
 
Responsibilities:
  • Acts as technical SME in the areas of mobile platforms, servers, and devices – Microsoft InTune, including Microsoft Tunnel capability, MobileIron, iOS, Android, and other MDMs. 
  • Perform hands-on architecture design, participating in design and configuration reviews.
  • Perform core technical duties to support infrastructure implementations, App deployments, App/ device configurations, and App Protection policies in Intune M365 MAM/MDM applications.
  • Provides technical expertise to maintain environments and troubleshoot issues.
  • Manage platform documentation and processes for each Intune platform including processes, implementation plans, architecture diagrams, and DR runbooks with all supported documentation.
  • Identify and drive technical issues and enhancements with delivery roadmaps collaborating with Microsoft product and support teams.
  • Participate in troubleshooting senior exec mobile-related issues, availability issues, and various moves/adds/changes, Per app VPN installation and configuration. 
  • Solution cross-platform integrations between Digital Workplace and other enterprise platforms to optimize capabilities and streamline the colleague experience.
 
Looking forward to hearing from you
Regards
________________________________________________
Rahul | Lead Recruiter
ValueSoft Technologies|www.valuesofttechnologies.com
E: [email protected]
2018 156th Ave NE Suite# 252, Bellevue, WA – 98007
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