Salesforce Marketing Cloud (SFMC)
Role name: | Consultant |
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Role Description: | Senior Consultants are techno-functional resources on TCSs Salesforce Marketing Cloud (SFMC) Transformation Team, offering a powerful understanding of the SFMC ecosystem and broader MarTech stack. They are client-facing collaborative business partners who own and lead workstreams , and deliver specific components of large, complex client engagements along with other teams and stakeholders.Responsibilities include:Assess impact on existing marketing cloud instance for change in source salesforce sales and service cloud instancesDiscuss, lead and design changes required to make sure marketing cloud works as beforeExplain the design to offshore developers and own the delivery Help lead the testing cycle along with sales and service cloud teams to make sure the integrated solution in working as expectedFacilitating strategic conversations with clients to define and document business and technical requirements based on prioritized use casesPerforming gap analysis outlining client gaps in technology, resources, and institutional knowledge necessary to deliver and execute a successful channel rolloutWorking with cross-functional teams to clearly link functional scope back to business valueWork with customer(s) as well as internal teams to clearly define and document project scope, requirements and integration points as they relate to solution implementation.Developing key content and assets for project workshops for functional and scope priority alignmentMaintaining working knowledge of end-to-end solution, with the ability to identify , document, communicate, and mitigate risks and issues as project progressesCollaborate with onshore and offshore teammatesSupport technical and functional testing of the implemented solution like SIT and UAT |
Competencies: | Digital : Salesforce Marketing Cloud |
Experience (Years): | 10 & Above |
Keywords: | Salesforce Marketing Cloud Consultant |
Mohd Adil | Talent Acquisition
2838 E. LONG LAKE ROAD SUITE 210, TROY, MI 48085
M: 469-552-7783 | Mail: [email protected]
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