Hello
Hope you are doing well!! Greeting from Siri Info Solutions.
I am Fanindra with Siri Info Solutions. We Siri Info Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. We have an immediate opening for the below position with one of our premium clients
Job title : Microsoft Dynamics 365 Commerce / Retail Techno-Functional consultant
Work Location: Washington DC or Wilmington, Delaware (Day 1 Onsite)
Note : Shift Time: Resource will have to work in night shift
Job Description:
- 8+ years of experience in leading and managing Microsoft Dynamics 365 Commerce / Retail support project
- Experience of D365 Commerce / AX 20212 Retail implementations and support
- Experience of rollouts, deployments, upgrade
- Experience of code / fix push to EMPOS
- Experience of setting up new stores, store migrations
- Experience of SLA based support
- Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, MPOS
- Experience of working on incident management tools like ServiceNow
- Good exposure to Finance & SCM domains and industry knowledge
- Flexible with work hours
- Work with offshore team in India and guide them with issue resolution
- Ability to manage requirements/scope and risks appropriately
- Ability to identify risks, issues, find solution and plan/manage them
- Good at client interactions, able to set & manage stakeholder expectation
- Good presentation and communication skills
- Good experience of working in multi-vendor environment
- Should be okay with Onsite-Offshore Global Delivery Model
- Travel as needed
Roles and Responsibilities
- D365 HQ Enhancements (Code Fixes, Configuration) and testing in multiple environments and performing regression testing
- MPOS, HQ and CSU deployment for changes, fixes and upgrades
- MPOS (frontend) support
- MPOS API Interfaces support
- MPOS Customizations and extensions support and future enhancements
- D365 HQ Interface support to with Amtrak’s Revenue Accounting systems
- MPOS upgrades, enhancements (configuration, code fixes) and mass deployment across store network
- Configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, MPOS
- Testing and Release management
- Perform root cause analysis for issues
- Creating or updating Technical design documents
- Good at client interactions, able to set and manage stakeholder expectation
- Ability to manage requirements or scope and risks appropriately
- Ability to identify risks, issues, find solution and plan or manage them
Best Regards,
Fanindra Sharma | Technical Recruiter
SIRI INFO SOLUTIONS INC
Email id : [email protected]
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