End User Support – Software Test Analyst

Role: End User Support – Software Test Analyst 5

Location: [Lansing, MI]- hybrid

 

Job description:

Salesforce Testing:

  • Strong knowledge and working experience in Service Cloud and Experience Cloud.
  • Participation in each phase of full Salesforce lifecycle implementations.
  • In-depth understanding of the capabilities and constraints of Salesforce.
  • Understanding of Salesforce Production and Sandboxes.
  • Analyze the impact of new solutions/enhancements and run appropriate regression testing.

Azure DevOps for QA Tester:

  • Document and evaluate test results and defects, track and manage defects through to resolution in Azure DevOps.
  • Ensure full traceability between test scripts, results, and client requirements.
  • Maintain and enhance existing test scripts.
  • Azure DevOps experience with Prepare Test Suites.

Qualifications:

  • Salesforce QA/testing: 6 years (Required).
  • Salesforce Service Cloud: 4 years (Required).
  • Azure DevOps Test Suite: 4 years (Required).
  • Nice in-contact Testing: 4 years (Preferred/Optional).
  • SQL: 1 year (Preferred/Optional).
  • Selenium/Test Automation or other Test automation tools: 1 year (Preferred).
  • Experience in State of Michigan Processes and guidelines (Preferred).
  • Should have Salesforce object knowledge such as flows, AppExchange packages, Lightning, Apex, and Significant QA Experience. This can come either in the form of real-world experience or actual hands-on background with Salesforce.
  • Knowledge of testing/QA best practices
  • Ability to create and utilize test scripts.

 

 

Joseph Kiran

Senior Technical Recruiter

Moxieit Solutions Inc.

Email: [email protected]

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