Position: ServiceNow Administrator/Developer
Location: Remote, NC (Locals preferred)
Duration: 12+ Months
Job Description:
We're seeking a skilled ServiceNow Administrator/Developer to support the state's Customer Service Management (CSM) system. This role will involve platform administration, enhancements, and maintenance. Ideal candidates will have significant experience with ServiceNow CSM, web technologies, and the ability to translate business requirements into technical documentation.
5+ years in ServiceNow CSM technology
Proficient in JavaScript, HTML, XML, and Web Services
Experience with ServiceNow forms, fields, views, UI policy, and client/server scripts
Strong communication skills and ability to develop actionable analyses
Ability to obtain FedRamp security clearance
Location: Remote, NC (Locals preferred)
Duration: 12+ Months
Job Description:
We're seeking a skilled ServiceNow Administrator/Developer to support the state's Customer Service Management (CSM) system. This role will involve platform administration, enhancements, and maintenance. Ideal candidates will have significant experience with ServiceNow CSM, web technologies, and the ability to translate business requirements into technical documentation.
5+ years in ServiceNow CSM technology
Proficient in JavaScript, HTML, XML, and Web Services
Experience with ServiceNow forms, fields, views, UI policy, and client/server scripts
Strong communication skills and ability to develop actionable analyses
Ability to obtain FedRamp security clearance
Required/Desired Skills
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Experience working in the governmental sector (local, state, or federal) | Required | 1 | Years |
| Experience successfully implementing the ServiceNow CSM application and processes leveraging the CSM framework | Required | 3 | Years |
| Experience performing continuous improvement initiatives for processes and services | Required | 3 | Years |
| Strong knowledge and familiarity with HR processes | Required | 3 | Years |
| Excellent verbal and written comm skills, ability to communicate clean, organized, and thorough information and data appropriate for intended audience | Required | 3 | Years |
| Ability to develop insightful, beneficial, and actionable analyses with detailed explanations regarding drivers of those results | Required | 3 | Years |
| Produce unambiguous, comprehensive, and accurate interpretations of analysis | Required | 3 | Years |
| Ability to obtain a security clearance with FedRamp administration standards | Required | 3 | Years |
Best Regards,
Rohit
Recruiter
Elite WorkForce Inc
847-454-398-5