Desktop Analyst -Remote

Hello,
I hope this email finds you well. My name is Piyush Verma, and I am a Lead Technical Recruiter at Empower Professionals Inc. We have a Desktop Analys Role with our client which is remote. If you have a matching candidate please send over a resume, after which I will give you a call to discuss further.
Role: Desktop Analyst Location: Remote (EST/CST Only) Duration: 12+ Months
Must have: Azure AD, Intune, VMWare Horizon
Requirements: Responsible for installing, configuring, testing and maintaining systems that automate, measure or manage other standardized processes and tools within Technology and Operations. Primary duties may include, but are not limited to: Performs assigned tasks to complete simple customer requests for configuration, testing and/or delivery of desktop software applications and standardized Operating Systems components and patches to production desktops. Provides support to IT users of desktop management tools to resolve simple technical issues. Provides level III Helpdesk support for resolution of application issues, based on SME status. Interface with software vendors to resolve desktop toolset issues of simple to moderate complexity. Test functionality of new Desktop management software tools under evaluation as direction. Support audit requirements as requested by other team members. Assists in performing level I systems administration of selected desktop management applications. Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 1 year experience with PC, computer networking or telecommunications experience; or any combination of education and experience, which would provide an equivalent background. Experience working on software products and troubleshooting software/hardware problems strongly preferred. Experience with the following strongly preferred: Database management, methods and best practices; software, software configuration and operating systems.
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