Position: Contact Center Telephony (Genesys)- Project Manager
Duration: 9 Months
Location: Schaumburg/IL
Visa:USC/GC/GC-EAD/H4-EAD/TN
LOCALS ARE FIRST CHOICE BUT NON-LOCALS WHO CAN TRAVEL OR RELOCATE WILL WORK AS WELL (travel expenses are NOT reimbursed)
Need to have experience on Genesys platform.
We are seeking a talented and experienced Genesys Contact Centre PM to join client’s team.
Qualifications and Skills:
- Bachelor's degree in computer science, information technology, or related field
- Genesys certification preferred
- Proven experience working with Genesys contact centre solutions
- Genesys migration and integration working with SME’s offshore together with internal stakeholders in multiple geographies
- Collaboration with change manager and solution architects
- Genesys Network telecom
- Call Centre architecture
- Telephony experience is needed
SKILLBIRD LLC,
4 Peddlers Row, Unit#5, Newark, DE 19702
Contact: 13024953200 Ext-303
Email: reshu@skill-bird.com
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